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Qantas Flights

Qantas
  • Overview
  • Before you fly
  • In the air

About Qantas

With Qantas, you’ll discover warm Aussie hospitality from the moment you step onboard.  As Australia’s national carrier since 1920, Qantas’ success is largely due to its belief that the journey should be as memorable as the destination. And that’s why we love them. From take-off to touch-down, you’ll enjoy an unparalleled travel experience with the ‘Spirit of Australia’.

Check-in

You can check in at the Airport from four hours before your flight and up until 90 minutes before your flight. Passengers in Business and First can access dedicated check-in areas.


Baggage Allowance

Carry-on allowance:

Economy

  • Up to 7kg of total carry-on baggage weight
  • One carry-on bag or one non-rigid garment bag
  • One small personal item, such as handbag or laptop bag

Premium Economy, Business Class & First Class

  • Up to 7kg of weight for each carry-on bag, individually
  • Two bags of 115cm or two bags of 105cm or one 105cm bag and a non-rigid garment bag
  • One small personal item, such as handbag or laptop bag

Checked baggage allowance:

Depending on your Qantas Frequent Flyer status, checked baggage allowances may vary.

Economy

  • 30kg weight allowance
  • No restriction on the number of pieces within the weight allowance

Premium Economy

  • 40kg weight allowance
  • No single piece can exceed 32kg
  • No restriction on the number of pieces within the weight allowance

Business Class

  • 40kg weight allowance
  • No single piece can exceed 32kg
  • No restriction on the number of pieces within the weight allowance

First Class

  • 50kg weight allowance
  • No single piece can exceed 32kg
  • No restriction on the number of pieces within the weight allowance

Children & Infants

The carry-on baggage allowance for children is the same as for adults. However, for infants, there is no carry-on baggage allowance. Food and nappies required during a flight may be carried in addition to the accompanying adults carry-on baggage allowance. 

Sporting Equipment 

Sporting equipment can be included as part of your checked baggage allowance, subject to the sporting equipment requirements. Each item checked in is one piece. Charges will apply for baggage carried in addition to your checked baggage allowance. You can add sporting equipment to your booking online. The maximum weight of any piece of checked baggage is 32kg. All items must be properly and securely packed.


Qantas Frequent Flyer Status Credits

  • Bronze: Entry-level membership, start earning your points when you fly on eligible Qantas and oneworld partner flights, as well as on the ground with over 450 commercial partners
  • Silver: Earn 300 Status Credits in one year and maintain with 250 status credits each year after or 7,000 lifetime
  • Gold: Earn 700 Status Credits in one year and maintain with 600 status credits each year after or 14,000 lifetime
  • Platinum: Earn 1,400 Status Credits in one year and maintain with 1,200 status credits each year after
  • Platinum One: Earn 3,600 Status Credits each year

Entertainment 

Each seat features a personal in-flight entertainment system with over 1,500 hours worth of entertainment, from movies to games and boxsets of your favourite TV shows.

 

Food & Beverages

No matter how you fly, you’ll experience delicious cuisine designed by Rockpool chef, Neil Perry. Choose from a selection of meals throughout the flight, a selection of Australian wines to pair with your meals as well as self-service snack bars for refreshments around the clock.

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Frequently Asked Questions (FAQs)

How do I claim Qantas Points?

As a Qantas Frequent Flyer, points are automatically added to your account every time you use your card. You can use the points you’ve earned with whatever payment method that best suits you – this includes using a combination of points and money! In the case of Flight Rewards, just be sure to login to your Frequent Flyer account before you make your booking. 

How do I print my boarding pass when I am already checked in?

Good news – for both international and domestic Qantas flights, you don’t need to print your boarding pass, a digital boarding pass will be just as effective. If printing is your preference, no worries; navigate to the Qantas Manage Booking page and find your boarding pass options within the Check-in/Boarding Pass section.

What is the Complimentary Lounge Invitation portal?

Located directly on qantas.com, the Complimentary Lounge Invitation portal is what any eligible customer can use to access their personal invitation. Navigate to the Frequent Flyer drop-down and find the complimentary lounge invitations within ‘The Qantas Club’. The only information you need to enter the portal is your membership number and your PIN.

 

Did You Know?

If you want to experience the best that the Australian wine industry has to offer, you’re in great hands with Qantas. Qantas offers a plethora of in-flight quality wine options, which is why it has received the Gold medal at Cellars in the Sky 2019 for ‘Best Overall Wine Cellar’, along with five other Gold medals, one Silver and one Bronze medal for the wines offered onboard.

Passengers can maximise their ability to recline with Qantas’ innovative footnet. This spring-loaded footrest device is Qantas’ way of making economy passengers feel like there’s an ottoman in front of them to comfortably prop their feet up!

A Stretching Studio? Check. An Outdoor Area? Check. Quench Stations? Check. Light Therapy? This is not a drill… check! Qantas has everything you never knew you even needed with their new wellness initiatives, all located in the Perth International Transit Lounge.

Qantas has diverted more than 3,730 miles of plastic from landfill by ensuring there is no plastic wrap on its pyjamas or headsets. The airline’s environmental efforts don’t stop there – indeed, by the end of 2021, Qantas plans to become the world’s first airline to reuse, recycle and compost at least three-quarters of its general waste.

You can fly direct from the UK to Australia on Qantas’ daily Dreamliner service from London Heathrow to Perth. The flight is the fastest route between the two continents, taking you there in just 17 hours. 

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Your holiday

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Information correct as of September 2019.