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United Airlines Flights

United Airlines Dreamliner

Cabin Classes

United Economy®

Great service meets good value in United Economy. Relax in ergonomically-designed seats with up to 32 inches of legroom, not to mention blankets and pillows.

 

Entertainment: United has installed global satellite based Wi-Fi on its entire fleet, with 100% of mainline aircraft equipped. This service offers complimentary on-demand programming from a library of more than 150 movies and nearly 200 television shows streamed direct to your device through the United App. Full Wi-Fi access is also available for purchase during the flight. To keep your devices charged, individual in-seat power sockets are standard in Economy Plus and Economy seats on certain aircraft.

Food and Beverage: Travellers flying internationally in United Economy will enjoy a complimentary meal service, including wine, beer and soft drinks.

Economy Plus®

Stretch out with up to four inches of extra legroom when you upgrade to United Economy Plus. Enjoy all the benefits and services of Economy, but with added comfort and space. Seats are also located towards the front of the cabin, allowing for a quicker exit. Economy Plus is available for an additional charge.

United® Premium Plus

The United Premium Plus cabin offers plus seats with even more legroom, recline and space than Economy Plus and Economy seats. Passengers will benefit from adjustable leg and foot rests for additional comfort, in-seat power outlets and USB chargers and upgraded dining options – with dinnerware, cloth napkins and complimentary alcoholic beverages – not to mention enhanced seatback entertainment with noise-reducing headphones and Saks Fifth Avenue luxury bedding.

United Polaris Business Class

United began to introduce its new United Polaris Business Class on December 1, 2016. The cabin offers a new in-flight food and beverage experience, custom bedding from Saks Fifth Avenue, new amenity kits and the new United Polaris lounge in Chicago with eight other lounges due to open.

Entertainment: Enjoy gate-to-gate entertainment on an in-seat 16-inch HD monitor with a wide variety of TV shows and movies, including early releases. In partnership with leading entertainment curators, United is said to bring you exclusive content that you won’t find on any other airline.

Food and Beverage: Delight in a delicious menu– created in partnership with chefs gathered through The Trotter Project – that features regional specialities based on United’s global route network and is refreshed seasonally. You’ll enjoy a multi-course meal featuring warm appetisers, salad, a choice of entrees, and even a cheese course, should you choose.

Indulge in a wide selection of delicious treats, sure to satisfy any sweet tooth. Savour a cup of illy® premium Italian coffee, expertly roasted to be flawlessly consistent, smooth, balanced and never bitter.

United’s top-rated wines from its global wine list appeal to both novice and connoisseurs alike. United proudly pours only highly rated wines, Champagnes and ports, meticulously selected with help from the airline's master sommelier. If beer is more your style, choose from the rotating selection of premium import and domestic beers, as well as craft brews.

United Polaris and United Premium Plus travel features, including aircraft and airport configuration, may not be available in all markets and/or flights. Aircraft are subject to change. Information correct as of May 2019.

Check-In

Check-in any way you choose

Online

Online check-in is fast and simple. Passengers may check-in for their flight starting 24 hours before departure. Boarding passes may be printed or sent to a personal mobile device where they can be saved. Online check-in is available from the U.S. and most international destinations. For online check-in, the first flight of the itinerary must be on a United operated flight and the booking must contain 4 or less segments with less than 9 people and you must have scanned your passport previously with United.

Kiosk

Airport kiosks are available in U.S. airports and many international airports. Kiosks allow passengers to print boarding passes, change seats and declare baggage amounts. Once checked in, simply proceed to the bag drop off counter where passports and documentation are checked.

Counter

Airport check-in counters are open for specified time periods, usually from 3 to 4 hours before flight departure. Counters at London Heathrow and major U.S. airports are open throughout the day. 

International Check-in Guide

at home
  • Know what time you need to leave the house to get to the airport
  • Pack your things, check out our baggage guide
  • Have your flight itinerary ready
  • Ensure you have your valid passport ready and an ESTA/appropriate US visa (organise this at least three days before your departure)
Getting there
  • Be at the airport at least 120 minutes prior to scheduled departure time

At the airport
  • Proceed to check-in counter with passport and itinerary ready
  • Go through security
  • Continue through customs
  • Check the gate number and flight status
  • Sit down and get comfy!

 

Lounges

Lounges

For departures from the UK, United has a United Global First Lounge and a United Club. Passengers flying transatlantic also have access to Air Canada’s Maple Leaf lounge.

While in the lounge you can take in the views across the airfield, conduct business in the private phone booths or relax in the quiet zone, complete with couches and privacy drapes. The lounge – which has an oversized Big Ben-style clock as its centrepiece – also offers a range of dining options, from a buffet area to an à-la-carte menu, as well as a wine room. 

United Polaris® Lounges

Your journey starts in United's award-winning, modern and elegant United Polaris lounges, where you can relax, recharge, or engage in a quiet work session until it’s time for takeoff. Current lounge locations are Chicago O’Hare (ORD), Houston (IAH), Los Angeles (LAX), New York/Newark and San Francisco (SFO) with future locations including London Heathrow and Washington Dulles (IAD). 

Frequent Flyer

MileagePlus Loyalty Program

The United Airlines MileagePlus program rewards passengers who fly on United, United Express, Star Alliance and other partner airlines. Points can also be earned for car hire, hotel stays and more. The more you use the program, the sooner you'll achieve Premier® status and receive additional member benefits, such as bonus award miles, upgrades, Premier Access to airport services, fee waivers, discounts and benefits when travelling with Star Alliance members. Accumulated points may be used towards a range of products including flights, upgrades, lounge access or membership, hotel stays and car rentals.