You are here

All Nippon Airways (Japan Airlines)

All Nippon Airways


Fly to Japan with ANA

ANA (All Nippon Airways) is Japan's largest airline which has been awarded a 5-star rating from Skytrax for six consecutive years. ANA was named ‘Business Airline of the Year’ and 'Best CSR Programme' at the Business Travel Awards 2018. Operating seven daily flights from Europe (London, Paris, Frankfurt, Munich, Dusseldorf and Brussels) to Tokyo, ANA connects passengers with Japan’s largest domestic network and 42 international cities beyond. ANA has been a core member of Star Alliance since 1999 and has joint-ventures with United Airlines on trans-Pacific and Asia routes, and with Lufthansa and Swiss International Airlines on Japan-Europe routes.

ANA’s internationally renowned service is all by design. The ethos of ‘omotenashi’ (hospitality) brings care and attention to detail into everything it does, and has led the airline to prevail over its 5-star competitors, receiving ‘World’s Best Airline Cabin Cleanliness’ and ‘Best Airline Staff in Asia’ at the 2018 World Airline Awards

ANA provides an exclusive in-flight dining experience. A team of famous Michelin Starred Chefs, titled The Connoisseurs, join with ANA chefs and internationally renowned culinary and beverage specialists to provide menus from both eastern and western origin – all served with 5-star service to revolutionise dining at 30,000ft.

Who better to start your journey to Japan with than ANA?

Cabin Classes

Economy Class

ANA’s Economy seat has an increased seat pitch of 34 inches and is also equipped with a sliding headrest and a three-step shifting footrest for ultimate comfort.

Entertainment: Enjoy innumerable entertainment options, with hundreds of on-demand movies, videos, music and games. An in-seat USB port also means passengers can make the most of their own movies, music and photos throughout the flight.

Food and beverage: There is a wide selection of meals to meet specific dietary requirements, plus meals and services are provided for children and babies.

Premium Economy

Premium Economy affords passengers all the comfort of Economy, with a little bit more. Once onboard, you can enjoy the comfort of a 38-inch seat pitch, leg rest, universal laptop power point and USB port.

Entertainment: All the same features as Economy, with larger seat-back TV screens.

Food and beverage: Sparkling wine and Business Class desserts and drinks are also available in Premium Economy. In addition, passengers can access Business Class lounges at London Heathrow, Paris Charles De Gaulle, Brussels, Sydney, Tokyo Haneda and Tokyo Narita.

Business Class

ANA’s perfectly staggered seat formation in Business Class provides an extra 50% more room compared to conventional layouts. As each seat is on the aisle you needn’t worry about being disturbed by other guests when working, resting or sleeping. Most importantly, each Business Class seat adjusts to a fully flat bed. Passengers are provided with an exclusive night time range that includes a large down-filled duvet, silk pillows, bed pad, exclusive pyjamas and an amenity kit filled with Neal’s Yard Remedies’ products.

Entertainment: The ANA on-demand entertainment system showcases the latest blockbusters, sports audio books and music – including a range of shows and films exclusive to the airline.

Food and beverage: Business Class with ANA offers a fine dining experience in the sky, with food and drink selected by famous chefs from across Japan and the world.

First Class

Designed with privacy and comfort in mind, ANA’s First Class offering has tall partitions and simple, elegant décor, creating a calm and sophisticated environment in a personal space all of your own. There is ample storage too, including a closet for hanging your coats and jackets and generous space to store your personal belongings. This really is a private room in the sky. A special chauffeur service is available to shuttle ANA-operated international First Class passengers to and from their ANA operated domestic connections at Haneda Airport. A hybrid LEXUS luxury vehicle will drive passengers between the international and domestic terminals.

Entertainment: Experience the latest movies, games, music and audio books in your own private space when you fly First Class with ANA.

Food and beverage: Much like Business Class, meals in First Class are selected by ‘The Connoisseurs’, fusing together a collection of dishes and drinks from all around the world – including some Japanese delicacies.



When flying with All Nippon Airways (ANA), each passenger is allowed one carry-on bag, weighing up to 10kg. The bag dimensions (length, width, height) must be no more than 115cm, with the length of each side not exceeding 55 cm x 40 cm x 25 cm (22 x 16 x 10 in).


Checked baggage allowances vary depending on flight routing, cabin class and frequent flyer status. The total linear dimensions (length, width, height) per item should not exceed 158cm. Check with your Flight Centre Airfare Expert in advance for specific baggage policies, but generally allowances are as follows:

  • Economy Class / Premium Economy  – 2 bags with a maximum of 23kg each 
  • Business Class – 2 bags with a maximum of 32kg each
  • First Class – 3 bags with a maximum of 32kg each


There are various ways to check in for your flight with All Nippon Airways (ANA):

Online – Online check in is available from 24 hours and up to 75 minutes before departure. 

Self-service kiosk – Many airports offer the convenience of kiosks. The touch screens will guide you through the check in process before printing off your boarding pass. Once this is complete, just proceed to the bag drop-off point before heading to the gate.

Counter – Airport check-in counters for international flights usually open about three hours before departure. Bag drop off and travel document checks are quick and easy.

International Check-in Guide

At home

  • Know what time you need to leave the house to get to the airport
  • Pack your things, check out our baggage guide
  • Have your flight itinerary ready
  • Ensure you have your valid passport ready

Getting there

  • Be at the airport at least 120 minutes prior to scheduled departure time

At the airport

  • Proceed to check-in counter with passport and itinerary ready
  • Go through security
  • Continue through customs
  • Check the gate number and flight status
  • Sit down and get comfy!


ANA (All Nippon Airways) lounges are available for all passengers travelling in the relevant cabin class - including Premium Economy, Business Class and First Class. For more information on whether your ticket includes lounge access, please chat to your Flight Centre Airfare Expert.

London Heathrow Airport

At London Heathrow Terminal 2, First Class, Business Class and Premium Economy Class guests can enjoy the Star Alliance Partner’s business lounges.

Tokyo Haneda Airport

Experience comfort with the Ana Suite Lounge (First Class) and Ana Lounge (Business and Premium Economy Class) available at the newly expanded Haneda Airport, providing a variety of enhanced services, such as meals, shower booths and the business corner. The ‘Dining h’ restaurant is exclusive to Ana Suite Lounge guests at Haneda.

Tokyo Narita Airport

Spend every moment in total comfort at the Ana Suite Lounge and Ana Lounge before your departure. Just sit back and relax; enjoy the shower rooms and massage chairs. If you need to catch up on work, there is a Wi-Fi service, and guests can also enjoy an a la carte or assorted buffet menu.

Frequent Flyer

ANA Mileage Club

The ANA Mileage Club gives members the chance to earn frequent flyer points on domestic flights, international flights, and when travelling on any airline within the Star Alliance partnership. Points can be redeemed towards flights, hotels and upgrades - as well as a whole host of extras, such as Amazon vouchers or airport transfers.