About Malaysia Airlines
Operating from its home base of Kuala Lumpur, Malaysia Airlines has been offering great connectivity across the globe for 43 years, serving 40,000 guests on 330 flights to more than 50 destinations daily. It's the national carrier of Malaysia, is one of the largest airlines in Asia and has clinched the 'World's Best Cabin Crew' accolade on many occassions. It is also part of the oneworld alliance, which brings together the biggest and best names in the aviation industry. Thanks to this alliance, Malaysia Airlines offers journeys to almost 900 destinations across 150 countries, as well as giving passengers access to over 550 airport lounges around the globe. Onboard a Malaysia Airlines flight you'll receive a generous baggage allowance, regardless of cabin class, warm service, fantastic entertainment and myriad dining options. It's so beloved, that even high-profile figures like Sir David Attenborough, Sir Bob Geldof and Boris Johnson have travelled onboard.
Malaysia Airlines’ modern Economy Class cabin onboard the Airbus A380 between London and Kuala Lumpur is fitted with slimline seats allowing for greater personal space and comfort. Offering the most generous Economy legroom in the industry on its long-haul fleet, Malaysia Airlines goes on to add further creature comforts such as four or six-way adjustable head rests and lumbar support. On the ground, passengers also benefit from a more than ample 30kg checked baggage allowance. Passengers can also speak to their Flight Centre Travel Expert about booking Economy seats on the upper deck of Malaysian Airlines' A380 aircrafts – there are 70 seats available in a 2-4-2 formation, and these can be booked in advance at no additional cost.
Entertainment: Personal 10.6-inch seatback TV screens and built-in USB ports give passengers the ability to enjoy hours of on-demand entertainment from the comfort of their 18-inch-wide seat, which also boasts a seat pitch of 32 inches, that's a recline of six inches. The on-demand system provides hundreds of hours of programming content from the latest movies and TV series to music, games and travel news.
Food and Beverage: Malaysia Airlines serves an entirely halal menu consisting of hot meal choices of beef, lamb or chicken. Alcoholic drinks as well as juices, soft drinks, coffee and tea are available throughout the flight. Economy Class passengers can also upgrade their meal to MHgourmet, a fusion of Western and Japanese cuisine that promises an exquisite dining experience with six menu choices.
Business Class privileges extend to the ground as well as onboard the A380 between London and Kuala Lumpur. From exclusive check-in counters to lounge access and a generous 40kg baggage allowance, Business Class perks are granted right from check-in. During the flight, passengers are treated to a wide armchair that converts to a 72-inch lie-flat bed with lots of personal space and ample storage areas. Seat controls include multiple recline positions, when the plush pillows and blankets are most enjoyed. Passengers will also benefit from amenity kits featuring Acca Kappa toiletries.
Entertainment: Malaysia Airlines’ international wide body fleet features on-demand entertainment on personal 17-inch seatback TV screens. Passengers can enjoy hours of feature films and TV shows as well as a huge music collection and myriad video games. Each seat also comes with USB and laptop power points.
Food and Beverage: Select from an extensive menu of delicious starters, main meals and desserts, specially plated and served individually. The restaurant style service is enhanced with real crockery and cutlery and the freshest of ingredients. Passengers can also take advantage of the 'Chef-on-Call' service, allowing them to pre-order a range of gourmet cuisine before take-off. No foodie experience onboard is complete without Malaysia Airlines Signature Satay, a traditional, peanut-infused dish that has even clinched Skytrax awards for its tastiness.
A330: Passengers flying on Malaysian Airlines' A330 aircraft from Kuala Lumpur to Sydney (pictured below) will now also benefit from newly-launched seats, boasting a pitch of 44 inches and extra working space. These seats will be available on all flights to Australia by the end of September 2016.
First Class is available on the A380 which is used primarily on routes between London and Malaysia Airlines' base in Kuala Lumpur.
Designated check-in facilities and First Class waiting lounges, along with a 50kg baggage allowance, are just the start in a string of features and amenities available in this premier cabin class. Once in the air, First Class passengers are treated to a spacious seat with a large TV screen for entertainment. When ready for a restful sleep, the seat transform into a comfortable 87-inch lie-flat bed, complete with a cosy duvet and fluffy pillow; you even get 100% cotton pyjamas and a decadent Bvglari amenity kit.
Entertainment: Guests seated in First Class are treated to a 23-inch TV screen where a wide range of blockbuster movies, TV shows and music favourites can be enjoyed anytime. Additional features include USB and laptop power points.
Food and Beverage: The First Class menu features multiple meal options with a selection of Malaysian and western favourites, healthy choices and various chef recommendations. Malaysia Airlines' Chef-on-Call option allows for passengers in First and Business to pre-order their desired meals with just 24-hour's notice. The table at your seat is set with a linen tablecloth and meals are enjoyed on crockery and complemented by stylish cutlery. But the real jewel in the crown is the appetiser: those Signature Satay sticks that Malaysian Airlines is so famous for; they're absolutely delicious.
Malaysia Airlines Baggage Allowance
Hand luggage allowance is determined by the class flown. Economy Class guests are permitted one carry-on piece while First and Business Class guests are permitted two pieces of cabin luggage. The maximum weight for carry-on bags is 7kg. Passengers with infants are allowed one additional 5kg bag.
The maximum linear dimensions of a carry-on item is 115cm (45”) which equates to height 56cm (22”), length 36cm (14”) and width 23cm (9”).
The checked baggage allowance depends on the routing, ticket class and destination.
For most destinations, guests may check-in multiple bags up to a maximum weight limit. Economy Class passengers are allowed two bags not exceeding a total of 30kg (66lbs). Business Class passengers may take up to 40kg and First Class is permitted 50kg. For further information, please contact the airline directly.
Luggage allowance for flights on code share partners or alliance member airlines may be different.
Most sporting items and musical instruments are permitted and counted as part of the free checked baggage allowance. For bags exceeding maximum size limits, oversized bag fees will apply. Please check with your Flight Centre Travel Expert for specific sporting packing requirements and size limitations.
Pet containers are not included in the free baggage allowance and will incur an additional excess bag fee.
Archery equipment, boogie boards, bowling equipment, fishing equipment and non-motorised bicycles are all permitted as part of the free baggage allowance. Bicycles require specific packing to be accepted.
Restricted or Dangerous Goods
Dangerous goods are not permitted in carry-on baggage or checked luggage. These items are restricted as they may pose health and safety risks and may interfere with the safe operation of the aircraft. Restricted items include explosives and fireworks, flammable liquids, flammable gasses and solids, corrosive and radioactive materials, oxidizers and other toxic substances. Any questionable items should be brought to the attention of the check-in staff.
Check-in online and save time
In addition to the airport counter, Malaysia Airlines provides guests with several methods for flight check-in.
Airport kiosks are available at most Malaysian airports and at selected international destinations. Anyone travelling on an e-ticket may use these convenient devices. Kiosks will print boarding passes and bag tags. Once checked in, proceed to the bag drop-off counter if travelling with checked luggage.
Guests may check-in remotely from home or anywhere with an internet connection. Web check-in opens 48 hours before and closes 90 minutes prior to departure. Guests may select their seat and print off boarding passes.
At the airport
- Proceed to check-in counter with passport and itinerary ready
- Go through security
- Continue through customs
- Check the gate number and flight status
- Sit down and get comfy!
All that glitters is the Golden Lounges
Malaysia Airlines' Golden Lounges are quiet, peaceful retreats, away from the noise and crowds of airport terminals. These elegantly-appointed lounges take the stress out of travel with comfortable chairs and lounges, reading materials, snacks and beverages and even in-house massage therapists. Guests can also connect to the internet with free Wi-Fi and have printing and photocopying facilities available. The airline's flagship lounge is the Golden Lounge at Kuala Lumpur International Airport, home to a new laksa bar, where guests can sample four different varieties of this classic noodle dish.
Access to the Golden Lounge at KLIA is for Malaysia Airlines First and Business Class customers, Enrich Gold and Platinum Members as well as oneworld Sapphire and Emerald members travelling on oneworld operated fights.
In addition to Malaysia Airlines’ Golden Lounges, elite members of Enrich have access to over 500 lounges worldwide as part of the oneworld alliance.
Feel "Enriched" with the Malaysia Airlines loyalty program
Enrich is Malaysia Airlines’ frequent flyer programme. Membership is free and passengers can sign up online. Enrich rewards members with free flights, travel awards and other status benefits depending upon status level. Points are earned for travel on Malaysia Airlines, oneworld and codeshare partner flights. Guests must join Enrich to receive miles or points as flights taken before membership will not be applied retroactively.
Enrich consists of four tiers or status levels – Blue, Silver, Gold and Platinum. Members automatically qualify for Blue status upon enrolment. Members must earn the qualifying number of sectors or miles before achieving elite status.