About American Airlines
American Airlines flies to eight US hubs: Charlotte (CLT), Chicago (ORD), Dallas/Fort Worth (DFW), Los Angeles (LAX), Miami (MIA), New York (JFK), Philadelphia (PHL), and Raleigh Durham (RDU) – with hundreds of same-day onwards connections getting you where you need to be. Plus, American’s multi-billion dollar investment to improve the customer travel experience has resulted in continuous network growth and major product enhancements, both on the ground and in the air. Through partnering with innovative brands to make travel that much more seamless, flying American has never been better.
From London (LHR), American offers more than 20 flights a day to the US, including new flights from LHR to Phoenix, Arizona - bookable now for summer 2019 - plus direct flights from Manchester (MAN), Glasgow (GLA) and Edinburgh (EDI), reaching over 240 destinations across North America. So whether it’s on your bucket list to see the Golden Gate Bridge in San Francisco, explore the ancient Mayan ruins of Coba in Cancún, to reach the summit Sugarloaf Mountain in Rio de Janeiro, or to take in New York's Empire State Building, the opportunities for travel are endless with American.
Main Cabin (Economy)
You won’t compromise on comfort in American’s Main Cabin. Sit back and enjoy the latest movies and TV shows available on demand, as well as two complimentary meals and drinks. Plus, enjoy a signature ice cream halfway through your flight.
Entertainment: Customers can enjoy Wi-Fi when travelling internationally.
Travellers can also watch complimentary live TV, presented by MasterCard®, on all long-haul international flights. Enjoy four channels – including BBC World, CNBC, CNN and Sports24 – in all cabins.
On its in-flight entertainment system, American Airlines has over 1,000 hours of entertainment – enough options for customers to travel around the world 26 times without repeating.
Food and Beverage: International flights offer menus with delicious appetisers, salads, entrees and desserts, plus complimentary wine and beer. On domestic flights over 250 miles, non-alcoholic beverages are always complimentary, together with Lotus Biscoff cookies or mini pretzels. Plus, customers have a choice of hearty sandwiches, wraps and fruit and cheese plates, all available for purchase.
Experience a more comfortable, spacious and relaxing journey in American Airlines' Premium Economy, featuring a host of elevated amenities to make your flight that little bit more comfortable. Before your flight, enjoy priority check-in, boarding and luggage and then, onboard, stretch out with 38 inches of legroom with extendable foot, leg and head rests. Passengers can also sit back and relax with complimentary Casper pillows, blankets and an amenity kit.
Entertainment: Stay entertained with larger touchscreen monitors and noise-reducing headphones.
Food and Beverage: Passengers travelling in Premium Economy will enjoy an enhanced meal service with complimentary wine, beer and spirits.
Flagship™ First and Business
Fly the Flagship™ First (pictured) and Business cabins and experience all-round enhanced comfort, privacy and convenience. The journey begins on the ground, with access to the Flagship™ Lounge at select airports – passengers can expect dedicated service, a specialty cocktail bar, chef-inspired meals, personal spa suites and more. Once onboard, relax with spacious fully lie-flat seats, all with direct-aisle access and exclusive bedding designed by sleep experts Casper. There's even a turndown service and complimentary pyjamas in Flagship™ First! A Cole Haan amenity kit, filled with travel essentials, will keep you rejuvenated throughout your flight too. And finally, on arrival in London, passengers can freshen up in American Airlines' Arrivals Lounge with dedicated shower suites, valet ironing and a delicious a la carte breakfast.
Entertainment: Offering the same live channels as in the Main Cabin and Premium Economy, Flagship™ First and Business offers the added benefit of larger touchscreen monitors and premium noise-cancelling headphones.
Food and Beverage: Healthy, tasty and prepared with passengers in mind, the Flagship™ First and Business food offers chef-inspired menus and an award-winning wine selection. On select aircraft, passengers can grab a snack at the walk-up bar fully stocked with refreshments throughout the journey.
For more details on why we recommend flying premium with American Airlines, see our First and Business Premium Airline Guide.
American Airlines Baggage Allowance
Passengers are allowed one piece of carry-on luggage – which should not exceed 22 x 14 x 9 inches (56 x 36 x 23 cm) – plus one personal item (up to 8 x 14 x 8 inches (45 x 35 x 20 cm)) such as a laptop bag, backpack or similar. Passengers can also carry a book or newspaper, a coat and hat, or diaper bag for a ticketed child.
Please check with your Travel Expert or American Airlines directly for further information on checked luggage. As a guide, please see below:
- Economy Class passengers: charged a baggage fee for all bags checked domestically, but are entitled to 1 bag free of charge (23kg) on select international flights.
- Premium Economy Class passengers: 1 bag (up to 23kg) on all flights, 2 bags on select flights.
- Flagship™ First and Business Class passengers: 3 bags (each up to 32kg).
The baggage allowance for overweight and oversized items are charged at different rates depending on the passenger’s itinerary and final destination. The maximum weight and size for all items is 100 lbs (45kg) and 126 inches (320cm; length + width + height).
The standard baggage allowance as determined by ticketed class is offered for infants or children with a purchased seat. Infants without a purchased seat do not receive a carry-on or checked baggage allowance, however the parent or accompanying adult is allowed 1 personal item such as a diaper bag, pram or car seat for hand luggage.
Restricted or Dangerous Goods
- Gels and liquids over 100ml in size should be placed in your checked luggage.
- Dangerous goods in checked bags such as flammable liquids, gasses and materials, explosives and fireworks or any other combustible items must be declared at time of check-in. Passengers who fail to declare dangerous goods risk heavy fines and imprisonment.
- Certain animal products (such as meat, cheese, lard) are restricted for travel in the EU.
- Alcoholic beverages over 140 proof are banned.
- Other alcohol should be stored in your checked luggage.
- Batteries should be kept in your carry-on.
- Cutting instruments, such as straight razors, should be stored in your checked luggage. However you can travel with disposable razors in your carry-on.
- Defense sprays are banned.
- Drone can be carried on if it or its box is less than 22 x 14 x 9 inches (56 x 36 x 23 cm)
- Electronic cigaretts should be stored in your carry-on baggage.
- Firearms and ammunition can only be carried in checked luggage and only when declared upon check-in.
- Medical and recreational marijuana is banned.
- Electric wheelchairs are banned.
- Personal care items, such as aerosol deodrant and perfume are allowed for travel. Use travel-size containers (100ml or less) for carry-on.
- Pressurised containers, such as spray cans, are banned.
- Samsung Galaxy Note 7 devices are banned.
- Scissors and tools, such as wrenches and pliers, are allowed in carry-on with restrictrictions. Heavy duty items such as drills and saws should go in checked luggage.
In addition, effective 30 June 2018, for international travel to the USA, powder-like substances over 350ml should be placed in checked bags. Powders over 350 ml in carry-on bags may be prohibited.
For further information on restrictions, contact your Flight Centre Travel Expert.
3 Ways to Check-in
American Airlines offers online web check-in and airport kiosk and ticket counter options.
Online: Flight check-in is available online beginning 24 hours and up to 90 minutes before departure. Online check-in may not be available to those countries which require a visa. To check-in online you must have their reservation number or record locator and the full name as it appears on the reservation. You may also select your boarding pass delivery preference or may simply print out a hard copy.
Kiosk: American Airlines provides kiosks at most of its airports including internationally. Passengers can either swipe their passport or credit card attached to the reservation to begin or type in the record locater. Passengers travelling with an infant or those with special needs are not able to use a kiosk for check-in and must do so at the ticket counter.
Counter: Check-in counters offer personal attention where you may drop off your bags and collect boarding passes. Passport and other travel documentation will be checked here.
International Check-in Guide
- Know what time you need to leave the house to get to the airport
- Pack your things, check out our baggage guide
- Have your flight itinerary ready
- Ensure you have your valid passport ready
Be at the airport at least 120 minutes prior to scheduled departure time
At the airport
- Proceed to check-in counter with passport and itinerary ready
- Go through security
- Continue through customs
- Check the gate number and flight status
- Sit down and get comfy!
Enhance your Travel Experience
American’s Admirals Club® Lounges are available in more than 50 locations worldwide, and offer a variety of amenities for an enhanced airport experience. Available at select sites, travellers can enjoy an assortment of snacks, drinks and made-to-order specialties, as well as personal travel assistance, their very own shower suite and a business work space. Customers can purchase membership using a combination of cash and/or AAdvantage® miles.
Available exclusively at London Heathrow, Americans’ fully refreshed Arrivals Lounge* offers a relaxing space upon arrival in London. Whether you are looking for a bite to eat, to freshen up in our spa shower suites, or to get productive in one of the available conference rooms, our Arrivals Lounge offers all this and more. Plus, customers can get access by flying to LHR on select partner airlines.
Since 2017, American has been rolling out their all-new, spacious Flagship™ Lounges*, designed exclusively for all qualifying Flagship™ First and Flagship™ Business customers. As well as featuring an updated interior with enhanced customer service and privacy, customers will able be able to enjoy a Flagship™ First Dining* experience, featuring fresh, regionally-inspired dishes served with a selection of fine wines. Lounges are now open in Chicago (ORD), Los Angeles (LAX), Miami (MIA) and New York (JFK), with renovations at Dallas Fort Worth (DFW), London (LHR) and Philadelphia (PHL) underway.
*Available with qualifying travel, please check aa.com for eligibility
More AAdvantages When You Fly
The American AAdvantage program allows members to earn and redeem miles on American, American Eagle and oneworld alliance flights, including Qantas, LAN, Japan Airlines, British Airways, Malaysia Airways, Cathay Pacific and more. Mile can be used for:
- Flights to nearly 1,000 destinations worldwide
- Holidays, car rentals and hotels
- Other retail products
Members of the loyalty programme can earn miles when they fly with American Airlines or its partners, and can also buy, share and gift miles.