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Thai Airways Flights

Thair Airways aircraft


Fly with Thai Airways

With friendly and quality service, not to mention a vast flight network across Southeast Asia, who better to start your Journey with than Thai Airways? 

About Thai Airways

Thai Airways International is the national airline of Thailand, a founding member of Star Alliance and one of the world’s premier carriers, having been named one of the World’s Top 10 Airlines and received the ‘World’s Best Economy Class’, ‘Best Economy Class Onboard Catering’ and ‘World’s Best Airline Lounge Spa Facilities’ accolades for the second consecutive year, at the prestigious Skytrax World Airline Awards 2018.

With double daily flights from London Heathrow’s Terminal 2, THAI is the only airline operating the state-of-the-art Airbus A380 on the London to Bangkok route. Its home base in Thailand, in the heart of Asia, is a natural hub for exploring fantastic destinations in East Asia, South Asia, and Southeast Asia, and provides easy connections to all of Australasia. With its legendary and award-winning service, and the latest aircraft, THAI promises you a truly comfortable and pleasurable flying experience, with a distinctively serene Thai style.

Cabin Classes


Thai Airways offers a highly competitive international Economy cabin with an emphasis on greater comfort and higher levels of service. With one of the most spacious Economy Class seating configurations, seats are generously proportioned with a 32-inch pitch and 18-inch width, offering generous legroom. Onboard decor is rich and vibrant, with traditional Thai Design elements. Thai Airways is renowned for the high quality of its Economy Class flight experience, earning many international awards for the airline's outstanding service, including clinching 'World’s Best Economy Class' and ‘Best Economy Class Onboard Catering’ at the Skytrax World Airline Awards 2018. Economy Class passengers also benefit from a 30kg checked luggage allowance.

In-flight entertainment

Entertainment: In flight, Thai Airways passengers are treated to the latest on-demand video entertainment system with touchscreen technology. The 10.6-inch AVOD seatback TV provides an interactive system with virtually unlimited access for movies, information, music and gaming channels, plus device connectivity and PC power points.

Food and Beverage: A complimentary meal and beverage service – inspired by the flavours of Thailand – is also offered in Economy and includes a choice of Asian or Western dishes, as well as a full bar service that includes wines, beers and spirits.

Royal Silk Class (Business Class)

With its own dedicated cabin, Thai Airway’s Royal Silk Class service offers comfortable seating with Business Class amenities. Royal Silk shell seats assure refreshing seclusion and a staggered layout that enables enhanced privacy and direct aisle access. Seats provide a 74-inch pitch, 20-inch width and 180-inch fully-flat recline. 

Royal Silk Class passengers enjoy enhanced comfort in every aspect, and experience THAI’s legendary Royal Orchid Service, which embodies Thailand’s inimitable hospitality and culture. What’s more, passengers benefit from a checked baggage allowance of 40kg, bespoke amenities and an individual turn-down service. Additional Royal Silk amenities include pillows and blankets as well as an amenity kit containing toiletries, eye shades and socks.

Royal Silk Business Class

Entertainment: Royal Silk passengers benefit from of a 16-inch personal AVOD interactive touch screen, Wi-Fi, SMS and mobile communication access (available on the Airbus A380), plus in-seat PC power points.

Food and Beverage: An extensive menu is offered in Royal Silk and meals are served in individual courses as part of the All Day Dine service. An array of delightful dishes is offered, including the new ‘Samrab Thai’ menu; authentic full-course Siamese cuisine, crafted from the freshest ingredients and comprising adistinctive Thai touch. Premium brand spirits and liqueurs, fine wines and beers, along with soft drinks and juices, are always complimentary. Presentation standards include porcelain dishes, table linens and glasses. 

Royal First Class

Royal First Class is the ultimate in in-flight luxury and comfort. Enjoy the highest degree of personalised service from a dedicated cabin crew who cater to your every need. Upon boarding, each guest is welcomed with a complimentary glass of Champagne, wine or liqueur. First Class passengers are also presented with a travel kit containing toiletry items, a toothbrush, socks and eye shade. Wide, comfortable seats feature a full 180-degree recline – turning your seat into a lie-flat bed – and boast a compartment-style 8ft-long pod for greater privacy in a separate cabin. Fluffy pillows and blankets create a comfortable sleeping environment. 

Other exclusive facilities include a spacious lavatory/dressing room which offers linen towels, plus men’s and women’s fragrances, a Royal First Lounge onboard that serves as a multipurpose area, and a checked baggage allowance of 50kg. 

Royal First Class cabin

Entertainment: Royal First Class seats are equipped a 23-inch AVOD interactive touch screen entertainment and information system offers almost unlimited channels, plus there is full connectivity for Wi-Fi, mobile and SMS communications devices, with an in-seat PC power outlet.

Food and beverage: In First Class, meals are served at the passenger's preferred time and exquisite flavours can be tailored to individual tastes  The extensive menu offers the finest Asian and Western dishes over several courses. Meals are presented on fine linens, with porcelain dishes and crystal glasses for a fine dining experience in the air.


Thai Airways Baggage Allowance


Thai Airways passengers are allowed one carry-on bag weighing no more than 7kg. Additional items such as a purse, laptop or camera bag, infant bag and a cane or crutches are also allowed free of charge.

All liquids taken onboard must be in containers or packaging of 100ml or less.


Carry On Baggage


International checked baggage is limited to a specific total weight amount depending on the class of service the passenger is flying and frequent flyer status level. Multiple bags are allowed but weight in excess of these amounts will incur excess baggage charges.

  • Royal First Class passengers – 50kg
  • Royal Silk Class – 40kg 
  • Economy Class – 30kg 

Baggage allowances may vary when connecting onto other airlines, so be sure to check with the operating airline for each sector to avoid potentially costly excess baggage fees.

Bulky Items

Generally bulky items such as bikes, golf clubs and other sporting equipment can be included in the passenger’s standard checked baggage weight allowance. Excess baggage fees will apply when the total weight is greater than the allowance. Items that may not be included in the standard baggage allowance are pet carriers and, on flights to or from Australia, surfboards and windsurf equipment. These bulky items will always incur a separate fee.

Always advise the airline at least 48 hours in advance of any bulky item being carried, as details may be needed to be included in your booking prior to check-in. As bulky item charges may differ depending on your itinerary, it’s always a good idea to double check with the airline before arriving at the airport.



Infant Baggage

An infant or diaper bag may be carried on board in addition to the 1 carry-on. Collapsible prams or strollers may also be checked in free of charge. If using a car seat on board, a reservation must be made in advance and a child fare will be charged. The car seat must be approved for use on an aircraft.   

Be sure to carry an extra supply of baby formula and diapers in your carry-on in case of delay. 


Dangerous Goods

Flammable gases, liquids and materials are never allowed in carry-on or checked baggage. This includes explosives and fireworks, petrol and petrol or gas equipment and motors, fertilizers and poisons as well as matches or other fire starters.

Some items such as wheelchair and power mobility batteries, a small amount of ammunition and medical oxygen containers may be taken on board if pre-approved by the airline. Items that do not require approval for carriage are alcoholic beverages, hairspray and personal toiletry items.

Always check with your airline in advance to determine if an item is allowed for carriage or not.


Check-in early and save time

There are two ways to check-in for your Thai Airways International flight when departing London: online and at the airport counter.

Online check-in is available up to 24 hours before departure. Simply enter your six-digit booking reference code on the Thai Airways website check-in page and follow the simple instructions. When done, print out your boarding pass and present it to the airport staff when dropping off your bag.

Counter check-in is available at the airport up to three hours before departure. Check-in generally closes one hour before departure. Those with special needs such as wheelchair assist or children travelling alone can only check-in at the airport. For more information regarding check-in, ask yor consultant. 

International Check-in Guide

at home
  • Know what time you need to leave the house to get to the airport
  • Pack your things, check out our baggage guide
  • Have your flight itinerary ready
  • Ensure you have your valid passport ready
Getting there
  • Be at the airport at least

    120 minutes

    prior to scheduled departure time

At the airport
  • Proceed to check-in counter with passport and itinerary ready
  • Go through security
  • Continue through customs
  • Check the gate number and flight status
  • Sit down and get comfy!


Plenty of ways to unwind in style

In addition to its flagship Bangkok lounges, Thai Airways features seven domestic airport lounges and another eight around the world. Global THAI lounges can be found in Dhaka, Hong Kong, Kathmandu, Kuala Lumpur, Manila, Osaka, Singapore and Taipei.

As a member of Star Alliance, over 1,000 partner lounges are also available around the world for First and Business Class guests and for Gold Status frequent flyers with any Star Alliance member carrier.