Awards and Endorsements
Peace of mind from an award-winning travel company
For the third year running, Flight Centre has won in the World Travel Awards, recognised as England and Scotland's Leading Travel Agency!
Thanks for voting for us!
Last year, Flight Centre was thrilled to be recognised in the British Travel Awards 2018 and retained its title as both England’s Leading Travel Agency and Scotland’s Leading Travel Agency in the World Travel Awards. As well as winning both these awards, we were incredibly proud to have been crowned Best Large Independent Travel Retailer in 2017 in the British Travel Awards.
We were also delighted to be in the running for Tour Operator of the Year in the Times Newspapers Travel Awards 2018.
We couldn’t be happier with our success, most importantly because these awards are all voted for by our customers. So many thanks for supporting us in such huge numbers!
We already know our customers like the friendly and knowledgeable service our Travel Consultants provide thanks to the feedback and our overall Five Star rating on Trustpilot, the independent review site.
You’ve told us how helpful it is when our Flight Centre Concierge team reach out to offer assistance with your travels and how reassuring it is just knowing our Out of Hours team is available in an emergency.
It adds to the peace of mind that comes from booking with one of the largest travel companies in the world and the financial protection that affords.
So, from everyone here at Flight Centre – the multi award-winning travel company - we’d just like to say how enormously grateful we are, not just for this continued loyalty, but for taking the time to show your support for us.
We couldn’t have won without you.
World Travel Awards 2019
- England’s Leading Travel Agency
- Scotland’s Leading Travel Agency
British Travel Awards 2018
- Best Independent Travel Agency – Bronze
- Best Large Holiday Company to Australasia – Bronze
- Best Large Holiday Company to Southeast Asia – Bronze
World Travel Awards 2018
- England’s Leading Travel Agency
- Scotland’s Leading Travel Agency
British Travel Awards 2017
- Best Large Independent Travel Retailer - Winner
- Best Large Travel Company to Australasia - Winner
- Best Large Travel Company to Southeast Asia - Winner
- Best Holiday Company for USA - Silver Award
- Best Travel Retailer - Bronze Award
Good Housekeeping Reader Recommended 2017/18
Flight Centre is the first and only travel retailer to be Good Housekeeping Reader Recommended.
World Travel Awards 2017
- England’s Leading Travel Agency
- Scotland’s Leading Travel Agency
British Travel Awards 2016
- Best Regional Travel Agency (Large) – Winner
- Best Holiday Company to Australasia (Large) – Silver Award
- Best Holiday Company to Southeast Asia (Large) – Bronze Award
- Best Holiday Company to the USA (Large) – Bronze Award
Great Place to Work
Flight Centre UK has been recognised by Great Place to Work® as a centre of 'Excellence in Wellbeing'. This tracks employees' work environment, mental and physical health, financial security, interpersonal relationships, work-life balance, and fulfilment at work.
Frequently Asked Questions (FAQs)
Need a bit more help with your travel plans or booking? No worries! Check out our most commonly asked questions here. And, if you can't find the answer you're looking for, just pop in-store or contact us directly instead.