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Our Guide to Refundable Airfares During Coronavirus

Refundable airfares

Whether it’s changing border regulations, the introduction of travel bans or a change in your circumstances due to coronavirus, keeping your bookings flexible has never been more important...

But just how flexible are your tickets? And how can you avoid complicated cancellation, rebooking or refund policies? The good news is that some of the biggest names in air travel, including Air France, KLM, Qatar Airways, Emirates and Etihad Airways, are offering full refunds on any tickets booked with them over the coming months. We’ve rounded up some of the most flexible airlines below to help you plan and book your next Flight Centre holiday with peace of mind. 

Qatar Airways

Qatar Airways is the largest airline to have flown consistently throughout the pandemic. It currently serves over 85 destinations via its hub in Doha (DOH) and has the most expansive eastbound route.

Terms: You're eligible for a full refund if your flight has been cancelled, you've tested positive for COVID-19, and/or there are government restrictions in place for travel. Valid on all flights booked before 31 August 2021 for travel by 31 May 2022.

Etihad Airways

Etihad operates between London and Abu Dhabi, and then onwards to over 50 destinations including Asia, Australia, the Middle East and North America. COVID-19 PCR tests are mandatory when travelling with Etihad, and you must bring proof of your test results with you on your trip.  

Terms: You're eligible for a full refund if the flight has been cancelled, you've tested positive for COVID-19, and/or there are government restrictions in place for travel. Valid on all flights booked before 30 September 2021 for travel up to 30 September 2021.


Change your flight for FREE up to two hours before departure when flying with easyJet. This applies to any destination on sale in its vast network.

Terms: Applies to changes up to, and including, 30 September 2021. Fare differences apply. Full refunds will be issued in cases of lockdown/travel bans or quarantine requirements.

Air France & KLM 

Air France and KLM serve European destinations via their hubs in Paris and Amsterdam. Travelling to the Americas? This airline partnership also offers some of the best options for flexible tickets across the pond.

Terms: Valid on all reservations booked by 31 December 2021, for travel up to 31 December 2021.


Emirates operates between Manchester, London and Dubai and then onwards to destinations including the Far East, Africa and Australia. A recent change in regulations means that you no longer need a COVID-19 test when transiting Dubai from the UK. 

Terms: Valid for all bookings and travel up to 30 September 2021.

Singapore Airlines

Together with SilkAir and Scoot, Singapore Airlines flies to over 130 destinations around the world, with some routes reduced due to COVID-19.

Terms: Valid for bookings made up to 30 September 2021.

Written by Flight Centre UK

At Flight Centre we are long-haul, tailor-made holiday specialists offering amazing travel experiences. Our lovely humans Travel Consultants have a real can-do attitude, and are passionate about sharing their stories and travel news with you on our blog!

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