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Travel Insurance

Travel insurance sandboarding, father and son, Brazil

Coronavirus Travel Insurance

An important purchase for any holiday, book your travel insurance with the friendly Travel Consultants at Flight Centre. We work with Cover-More to ensure you travel with peace of mind and at an affordable price. It may be the last thing you want to think about before you travel, but travel insurance really is one thing you don’t want to leave home without. Whether hiking in the USA, scuba diving in Australia or visiting a temple in Thailand, accidents can happen no matter where you are in the world, which is why it’s essential to safeguard you, and your holiday, against the unexpected.

And, most importantly, our Cover-More policies now include COVID-19 cover. That means:

  • We'll cover your medical bills if you fall ill
  • We’ll make sure you get home safely if you need to stay longer due to illness or quarantine
  • We’ll also cover the cost when a family member needs to stay with you – including accommodation and travel costs to get home if they've missed their original flight

Please refer to the Cover-More policy wording for full details and exclusions. 

Working together with leading travel insurance provider Cover-More, we have developed a range of policies and insurance products that provide comprehensive protection – including COVID-19 cover – giving you complete peace of mind to enjoy every moment of your trip.

Frequently Asked Questions (FAQs)

Tell me about Cover-More

Why Do We Use Cover-More for Travel Insurance?

  • They have over 20 years of experience with travel insurance
  • Over 10 million satisfied policyholders to date
  • 24-hour emergency assistance and medical cover
  • Cancellation and curtailment cover
  • Lost passport and travel documents cover
  • 14-day money back guarantee
Tell me about My Policy

What is Covered with My Policy?

  • Medical and dental
  • Hire car excess insurance
  • Hijacking
  • Injuries caused by terrorism
  • Riots and strikes
  • Natural disasters
  • Lost luggage
  • And much more!

What Does it Cost?

Cover starts from as low as £5*

*Based on three-day duration, European travel, 0-64 years, Plan C coverage

How Do I Purchase Travel Insurance?

Our travel insurance specialists will sort through all available policies to help you find a level of cover that suits your needs, including any activities you plan to undertake while on holiday. Purchase your travel insurance online or call a Flight Centre Travel Consultant for advice on 0808 260 9979.

What cover is provided for COVID-19 in Cover-More’s travel insurance?

Cover is provided for overseas medical expenses and additional expenses such as accommodation and flights if you have to stay abroad longer than expected due to being ill with COVID-19.

Is there cover if the FCO advice changes again about a country I am due to travel to?

No, the policy does not provide cover for this as customers should be entitled to a refund from their airline, tour operator or accommodation provider.

Is there cover if I decide to travel to a country that the FCO advises against all but essential travel to?

No, there is no cover under any section of the policy if you travel to a country that is on the FCO list.

Is there cover if the country I am due to travel to goes into lockdown or introduces a period of compulsory quarantine?

No, there would be no cover for any costs (accommodation, travel, and pre-booked excursions) if the country you are due to visit goes into lockdown.

Do I need to declare COVID-19 as a pre-existing medical condition if I have been diagnosed with it prior to buying the policy?

Yes, like all pre-existing medical conditions it is important you declare these and have the appropriate cover for your medical conditions. There may be an additional premium payable.

Am I covered if I cancel my trip due to be afraid of travelling due to COVID-19?

No, there is no cover for any COVID-19 reason under the cancellation section of the policy and this scenario would be considered as disinclination to travel.

What happens if one of my family contracts COVID-19 whilst abroad and we are all told to self-isolate?

As long as you contact emergency medical assistance company and have the necessary evidence to support the self-isolation then you would be covered for any medical costs you might incur and any additional expenses for accommodation and flights you might have.

Is there cover if the local area I live in goes into lockdown?

No, there is no cover for this scenario under the policy.

My trip dates have been changed by my tour operator, can I change the dates of my insurance cover?

Yes, if the new trip is within 12 month or you original trip you can amend the dates and there will be no additional charge unless you change your destination or length of trip.

What if I no longer need the insurance policy?

For both single trip and annual policies there is a 14-day cooling off period which if you cancel during that time and have not travelled or submitted a claim you can receive a full refund.

General questions

The Best Time to Buy Your Travel Insurance Policy

A policy can be purchased anytime leading up to your departure date. Because most Cover-More plans include cover for cancellation costs and protection starts from the time the policy is purchased, it's a good idea to purchase right away to take full advantage of this benefit. Doing this means that, if you become ill and unfit to travel before you go away, any non-refundable money paid is covered.

Choosing the Right Policy

When buying any insurance policy you should always carefully consider the Product Disclosure Statement to see if it's right for you. This will give you a full rundown of what you're covered for and more importantly, what you're not covered for. Some things to look out for include:

  • Benefit sub-limits
  • Policy conditions
  • Exclusions
  • Excess

Does Cover Include Loss of Baggage?

Cover-More does provide cover for loss, theft and damage to your baggage. The amount you can claim up to will depend on the plan you choose to purchase. Please note, item limits and some exclusions do apply.

What are the Differences Between an Annual and Single-Trip Policy?

Annual multi-trip policies are designed to cover you for multiple trips during the year. You can choose the limit on the number of days per trip that you are allowed, like 30, 45 and 60 days per trip. Your trips must not exceed a total of 120 days.

Do I Need an Excess?

Cover-More offers you the option to waiver the excess on the policy, this means if you have to submit a claim there will be no excess deducted from the totel reimbursed. Alternatively, if you choose not to waiver the excess the policy will be cheaper however it will mean an excess will be deducted in the event of a claim.

How Long Do I Get to Cancel a Policy?

We are confident you will be happy with your policy, however you are able to receive a full refund on your insurance as long as we are contacted in writing within 14 days of the policy being issued and prior to departure. Conditions apply.

Can I purchase Cover-More Travel Insurance If I Don't Live in the UK?

To be able to purchase our policies you must be a resident in the UK. This means you must have a permanent UK address and be living in the UK at the time the policy is issued.

What Happens If Things Go Wrong?

Whether you become seriously ill and need to be hospitalised or simply lose your passport and are stuck abroad, every Cover-More insurance policy gives you access to a 24-hour Emergency Assistance team. This team can offer you practical support and guide you through your crisis 24 hours a day, 7 days a week, 365 days a year. You can rest easy knowing that with a Cover-More travel insurance policy, you're never alone in your moment of need.

How Do I Make a Claim?

After purchasing a Cover-More insurance policy, if you encounter difficulty overseas and wish to make a claim you will need to complete a claim form. When filling out the form, take care to provide as much detail and supporting evidence as possible regarding the 'event' you are claiming for.

Need More Advice on Travel Insurance with COVID-19 Cover? Chat to us Now!

Flight Centre’s Travel Consultants really know their stuff when it comes to creating bespoke itineraries. Get in touch below, and let us tailor-make it easy