Singapore Airlines is the most awarded airline in the world – its dedicated cabin crew members pride themselves on unrivalled comfort, exceptional customer service and in-flight excellence across its Economy, Premium Economy, Business and First Class/Suites. It's been voted Best Airline, Best Cabin Crew and Best Long-Haul First Class, so who better to visit Australia with? With four Melbourne flights a week from London Heathrow, and five flights from Manchester, Singapore Airlines will take you to Victoria in style.
Fly to Victoria with Singapore Airlines
Singapore Airlines Economy Class offers an attractive cabin decorated in light earthy tones. Stretch out in ergonomically-styled seats with more leg, and knee, room. The latest in slim-line seat technology offers both increased personal space and greater comfort on long international flights. Adjustable headrests provide additional convenience for a restful journey and pillows and blankets are made available. A non-intrusive reading light and in-seat power supply allow for reading as well as continuous enjoyment of personal electronic devices.
Entertainment: In Singapore Economy Class, each seat is equipped with an 11.1-inch LCD personal video screen and handset for games, movies, music and loads of other entertainment options. Singapore’s entertainment system – KrisWorld – features over a thousand programming and game options for continued enjoyment throughout the flight. Headsets are provided and volume, as well as various other screen controls, can be adjusted for personal viewing preferences.
Food and Beverage: Generous meals and refreshments. In-flight menus are distributed before take-off and economy passengers can choose between Asian and western dishes. Regional favourites are often featured on the menu according to the flight’s origin and destination points. The meal service is complimentary, as is the full bar and beverage service. Light snacks are also served between meals on long-haul international flights.
Singapore Airlines' newly launched Premium Economy cabin is available onboard the Airbus A380 and Boeing 777-300ER aircraft. You can experience Premium Economy from London and Manchester to a variety of destinations such as Sydney and Hong Kong.
Within the new cabin, you can stretch out on leather seats measuring between 18.5-19.5 inches wide, 38 inches in pitch, and 8 inches in recline. Seats also feature padded leg rests for greater comfort and the seat layout is in a 2-4-2 configuration, allowing for easier access.
Entertainment: The new Premium Economy service offers entertainment on 13.3-inch HD seat-back screens and also feature personal power sockets and USB plugs in the arm rests, along with supplied noise-cancelling headphones.
Food and Beverage: Dining is based on the ‘Book the Cook’ service, where you can pre-order your in-flight meal in advance, as well as enjoy Champagne from the drinks menu.
Business Class features a separate cabin, wide leather seats and greater personal space. Seats may vary slightly depending on the aircraft type, however they all feature roomy, semi-private environments with ample storage space for personal belongings. Seat controls offer many different seating positions including a lie-flat option which is perfect for those long overnight flights. Head rest and lumbar support add to the blissful experience. Pillows and blankets are always available.
Entertainment:The KrisWorld in-flight entertainment system combines hundreds of movies, shows, games and music options and makes them available for instant, on-demand entertainment on your personal 18 inch widescreen LDC screen. Headsets are provided and the endless list of options will keep you entertained throughout the flight. Each seat features power outlets for your personal electronic devices, allowing you continued use of laptops and tablets.
Food and Beverage: Business Class passengers enjoy attentive service, the finest foods and a wide selection of premium wines, beers and spirits. Extensive menus feature Asian and international cuisines specially-crafted by Singapore’s International Culinary Panel of world-class chefs, all individually plated and served in courses. All individually plated and served in courses. You can also take advantage and pre-order your meal from the free ‘Book the Cook’ service and enjoy a fine restaurant table setting right at your seat, complete with table linens, porcelain dishes and glassware.
Read our blog on what it's like to fly Business Class with Singapore Airlines.
Available on Boeing 777-300ER from London and Manchester, First Class offers exceptional levels of comfort and service in an exclusive cabin. First Class passengers enjoy an enclosed space with a wide leather seat, surrounded by a wood trim enclosure. The seat turns into one of the largest sky beds in the industry, offering unmatched comfort and relaxation. Turn down service is available anytime during the flight with fluffy pillows, comfortable duvets and fresh linens provided.
Entertainment: Like anything in First Class, the entertainment on offer is extraordinary. Large 24-inch LCD screens are featured at each seat while superior sound comes from state-of-the-art surround sound, noise-cancelling headsets. The KrisWorld entertainment system offers over 1,000 entertainment options.
Food and Beverage: Pre-order you meal with ‘Book the Cook’ options from the extensive First Class menu and have the gourmet selections served at a time of your choosing. Each dish is specially prepared with the finest ingredients and served at your own exquisitely-set table.
Singapore Airlines Suites are available exclusively on Airbus A380 aircraft.
The ultimate in luxury, these Suites are completely enclosed with doors that slide shut for privacy. Hand-stitched leather armchairs offer total relaxation and contentment. When you’re ready for a rest or simply want to stretch out, a stand-alone bed – separate from the chair – can be made up. With the finest linens, pillows and duvets the flight will pass in blissful comfort.
Entertainment: Enjoy hundreds of entertainment selections on your own private 23-inch LCD screen with advanced noise-cancelling headsets. Power ports are also available for laptops and personal electronic devices.
Food and Beverage: Only the best in food and beverages is served and individually-prepared meals can be pre-ordered for serving at a time of your choosing. Enjoy a private meal or invite a guest to dine with you at your impeccably-set suite table.
Singapore Airlines Baggage Allowance
Economy class passengers are allowed 1 piece of carry-on luggage no greater than 7kg in weight. Passengers flying Business, First and Suite classes are allowed 2 carry-on bags, each with a maximum weight of 7kg. Items allowed over and above this allowance are a ladies handbag, laptop or camera bag, and a coat, walking stick and umbrella.
Always pack medication, car and house keys, money and jewellery in your carry-on bag.
Singapore Airlines uses the piece system for flights to the U.S. and Brazil and the weight system for all other destinations. Flights to and from the United Kingdom go by the weight system. The amount of weight allowed depends on the class flown and frequent flyer status.
The standard allowance for each class is as follows:
- Economy – 30kg
- Premium Economy - 35kg
- Business – 40kg
- First – 50kg
- Suites – 50kg
KrisFlyer Elite Gold and Star Alliance Gold frequent flyers are allowed an additional 20kg while Singapore PPS Club members are allowed double the standard allowance.
In many countries no one bag can weigh more than 32kg by itself. This is for work-place health and safety reasons.
Sporting equipment and pets are included in the standard weight allowance. Oversized musical instruments such as guitars and cellos can only be carried on board when travelling in economy class and when a separate seat has been purchased for the instrument.
Some bulky items must be pre-booked or pre-approved before flying. Always check with your airline before the day of departure for any special procedures.
A small infant bag with food or formula and diapers or nappies is allowed in addition to a passenger’s carry-on bag. Infants are also allowed 10kg of checked luggage while collapsible prams or strollers are checked free of charge.
Not all airlines provide diapers or nappies. Be sure to have an ample supply for the flight and in case of delay.
Restricted or Dangerous Goods
The following items are not allowed in carry-on or checked bags:
- Explosives and fireworks, lithium batteries or pyrotechnics
- Flammable gasses, liquids and solids such as matches
- Oxidising substances
- Pepper sprays or other disabling devices or materials
- Poisons, radioactive materials and corrosive materials
Some articles such as guns, knives, handcuffs and certain sporting equipment may be allowed in checked buggage but are restricted. Be sure to call your airline in advance for carriage procedures and approval.
Always declare items in question to check-in staff at the airport. Check with your airline for specific information on dangerous goods.
Check in online or at the counter
Check in quickly and easily on the Singapore Airlines website; all you need is your reservation number. Boarding passes can be printed in advance up to 48 hours before flight departure. Even when not checking bags, passengers must proceed to the check-in counter at the airport for passport and travel documentation checks.
Depending on your departure point, most airport check-in counters for Singapore Airlines open between 2 and 4 hours before departure. Most check-in points close 40 minutes before departure with Sao Paulo, Copenhagen and Beijing closing one hour prior.
International Check-in Guide
- Know what time you need to leave the house to get to the airport
- Pack your things, check out our baggage guide
- Have your flight itinerary ready
- Ensure you have your valid passport ready
Be at the airport at least
prior to scheduled departure time
At the airport
- Proceed to check-in counter with passport and itinerary ready
- Go through security
- Continue through customs
- Check the gate number and flight status
- Sit down and get comfy!
Sit back & relax in a Singapore Airlines Lounge
Singapore Airlines maintains several lounges for various frequent flyer status levels and cabin classes, as outlined below.
SilverKris Lounges – For passengers travelling in Suite, First or Business class and for PPS Club members travelling on Singapore Airlines flights. You can find a SilverKris Lounge at London Heathrow in Terminal 2.
KrisFlyer Gold Lounges – Located at Singapore’s Changi Airport, the KrisFlyer Gold Lounge is open to KrisFlyer Elite Gold members and alliance partner elite members travelling in Economy class.
Star Alliance and affiliated airline partner lounges – Enjoy thousands of lounges around the world such as the Escape Lounge at Manchester Airport and the Virgin Clubhouse at John F. Kennedy Airport in New York. These lounges are open to elite frequent flyer members. See the airline for more details.
KrisFlyer Loyalty Program
Singapore Airlines maintains a frequent flyer program called KrisFlyer. Points can be earned and redeemed on Singapore Airlines, Silk Air, Star Alliance airlines and over 100 other airline and travel related partners. There are three KrisFlyer tiers: KrisFlyer, KrisFlyer Elite Silver and KrisFlyer Elite Gold. Each tier enjoys valuable promotions and, with elite status, greater levels of recognition.
Singapore Airlines now gives you the opportunity to use your KrisFlyer miles to pay for all or part of your airfare when flying on Singapore Airlines or SilkAir. This now gives greater flexibility for when you book your tickets. Earn KrisFlyer miles on your online purchases, in the comfort of your home or while on the move. Shop on KrisFlyer Spree and choose from over 2,000 leading global and local online shops, plus enjoy exclusive promotions from your favourite brands too.
The PPS Club is exclusively for Singapore Airlines' most valuable members. It is a world of prestige and luxury, with a greater level of preferential treatment and special attention designed to make your travel experience more comfortable and convenient. PPS Club membership will be yours when you accrue a PPS Value of S$25,000 within a period of 12 consecutive months.