Flights

Fly to the USA with United Airlines

United offers unrivalled access to the U.S. with nonstop flights from six U.K. airports, and onward connections to over 300 destinations across the Americas. With services from London Heathrow, Manchester, Birmingham, Edinburgh, Glasgow and Belfast. United offers nonstop transatlantic flights from more U.K. cities than any other airline. United Airlines is a founding member of the Star Alliance, the world’s largest airline alliance.

Cabin Classes

United Economy®

Great service meets good value in United Economy. Relax in ergonomically-designed seats with up to 32 inches of legroom.  

 

Entertainment: United has installed global satellite based Wi-Fi on its entire fleet, with 100% of mainline aircraft equipped. This service offers complimentary on-demand programming from a library of more than 150 movies and nearly 200 television shows streamed direct to your device through the United App. Full Wi-Fi access is also available for purchase during the flight. To keep your devices charged, individual in-seat power sockets are standard in Economy Plus and Economy seats on certain aircraft.

Food and Beverage: Travellers flying internationally in United Economy will enjoy a complimentary three course meal, inflight snacks, wine, beer and soft drinks.

Economy Plus®

Stretch out with extra legroom when you upgrade to United Economy Plus. Enjoy all the benefits and services of Economy, but with added comfort and space. Seats are also located towards the front of the cabin, allowing for a quicker exit. Economy Plus is available for an additional charge.

United Polaris Business Class

United will begin to introduce it's new United Polaris Business Class on December 1, 2016. The cabin will offer a new inflight food and beverage experience, custom bedding from Saks Fifth Avenue, new amenity kits and the new United Polaris lounge in Chicago with 8 lounges due to open in 2017.

Entertainment: Each seat will come equipped with a large TV monitor for on-demand entertainment with over a hundred hours of movies, shows and music. Noise-reducing headphones offer superior sound quality and are available at each seat. Laptop power and USB ports are also featured allowing continuous use of personal electronic devices. Add a complimentary newspaper and in-flight duty free shopping and passengers will find hours of entertainment on hand.

Food and Beverage: Enjoy a pre-departure drink as you get settled in for your international flight. Gourmet menus include a selection of regional dishes developed in partnership with The Trotter Project and paired with one of many award-winning wines and champagnes available onboard. Other beverages include premium beers, fine wines and other spirits. Dessert items include made-to-order ice cream sundaes, chocolate truffles and a dessert cart.  

Onboard facilities may vary depending on aircraft. United Polaris travel features, including aircraft and airport configuration, may not be available in all markets and/or flights.

Baggage

United Airlines Baggage Allowance

Carry-on

Travellers are allowed 1 piece of hand luggage and 1 personal item such as a shoulder bag, laptop bag or similar. Coats, a nappy bag and reading materials are also allowed. The maximum size for hand luggage cannot exceed 22cm x 35cm x 56cm including handles and wheels.

Please note that there may be additional carry-on guidelines for United Express® and other flights. Ask your consultant for more details.

Liquids, gels and aerosols must be in containers no greater than 100ml or 3.4 ounces and packed in a clear, sealable bag.

 

Checked

The baggage allowance is determined by the class ticketed, routing and frequent flyer status. Standard allowances are as follows:

  • Economy and Economy Plus - 1 bag up to 23kg in weight
  • Business First - 2 bags up to 32kg each
  • Global First - 2 bags up to 32kg each

United Premier Gold, Platinum and Premier 1K®members may be allowed an additional bag at no charge.

 

Bulky Items

Many bulky items such as surfboards, bicycles and other sporting equipment are charged an additional fee due to size and weight. There are items however that can be checked in lieu of a checked bag. Your Flight Centre Travel Expert will be able to advise on specific items at time of booking.

 

Bulky Items

 

Infant Baggage

FAA-approved child restraint systems or safety seats, breast pumps and nappy bags may be carried in the cabin in addition to the standard carry-on allowance.

A car seat or child seat must be certified for use in aircraft and motor vehicles.

 

Restricted or Dangerous Goods

Hazardous items and dangerous materials such as flammable liquids, gases and solids, explosives, corrosives, poisons, paints and other items are never permitted in checked luggage or carry-on baggage. For a complete list of goods that are prohibited from travelling, consult with your Flight Centre travel expert.

Some lithium batteries such as those used for wheelchair use may be permitted in the cabin but must be declared.

Check-In

Check-in any way you choose

Online

Online check-in is fast and simple. Passengers may check-in for their flight starting 24 hours before departure. Boarding passes may be printed or sent to a personal mobile device where they can be saved. Online check-in is available from the U.S. and most international destinations. For online check-in, the first flight of the itinerary must be on a United operated flight and the booking must contain 4 or less segments with less than 9 people and you must have scanned your passport previously with United.

Kiosk

Airport kiosks are available in U.S. airports and many international airports. Kiosks allow passengers to print boarding passes, change seats and declare baggage amounts. Once checked in, simply proceed to the bag drop off counter where passports and documentation are checked.

Counter

Airport check-in counters are open for specified time periods, usually from 3 to 4 hours before flight departure. Counters at London Heathrow and major U.S. airports are open throughout the day. 

International Check-in Guide

at home
  • Know what time you need to leave the house to get to the airport
  • Pack your things, check out our baggage guide
  • Have your flight itinerary ready
  • Ensure you have your valid passport ready
Getting there
  • Be at the airport at least 120 minutes prior to scheduled departure time

At the airport
  • Proceed to check-in counter with passport and itinerary ready
  • Go through security
  • Continue through customs
  • Check the gate number and flight status
  • Sit down and get comfy!

 

Lounges

United Lounges Worldwide

There are more than 45 United Club locations, as well as participating Star Alliance® affiliated airport clubs worldwide. For departures from the UK, United has a United Global First℠ Lounge located at London Heathrow's ultra-modern Terminal 2, offering a relaxed oasis for Business and First Class passengers to enjoy before take off.

United Airlines LHR lounge

While in the lounge you can take in the views across the airfield, conduct business in the private phone booths or relax in the quiet zone, complete with couches and privacy drapes. The lounge – which has an oversized Big Ben-style clock as its centrepiece – also offers a range of dining options, from a buffet area to an à-la-carte menu, as well as a wine room. Travel in BusinessFirst® and you'll enjoy a complimentary meal and beverages, free Wi-Fi and business facilities, spacious shower suites and a garment valet service.

United Club Lounge

Complimentary access to the United Club℠ and Arrivals Lounge are available for premium cabin customers.

Frequent Flyer

MileagePlus Loyalty Program

The United Airlines MileagePlus program rewards passengers who fly on United, United Express, Star Alliance and other partner airlines. Points can also be earned for car hire, hotel stays and more. The more you use the program, the sooner you'll achieve Premier® status and receive additional member benefits, such as bonus award miles, upgrades, Premier Access to airport services, fee waivers, discounts and benefits when travelling with Star Alliance members. Accumulated points may be used towards a range of products including flights, upgrades, lounge access or membership, hotel stays and car rentals.