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Flights APIS Information

 

Important Information for Customers Flying British Airways


If you are flying British Airways, we will require your email address and mobile phone number. This is so British Airways can contact you as quickly as possible should there be a delay or disruption to your flight. They will not send you any marketing or promotional material, unless you have previously authorised them to do so.

If you are flying to an APIS country (such as the USA) British Airways will require further information, such as your passport details. All airlines require this information. To learn more about APIS, please see below.

To ensure we have this information, please contact your consultant
or click here to update it online.



APIS - Important Information for Flight Centre Customers


What does APIS stand for?

It stands for Advanced Passenger Information System.

What is it?

Many countries, including the USA, introduced national legislation which came into effect on 7th March 2006. This means that airlines flying to these countries must provide various details about each customer. In some cases, aircraft will not be able to land if they have passengers onboard where these details have not been provided in advance.

Which destinations does this apply to?

Currently, APIS data needs to be provided for customers traveling to or in transit to the following countries: USA, Canada, Mexico, China (except HKG), Japan, UAE, Thailand, South Africa, Spain, Pakistan, Jamaica, Kenya, Algeria, Iran, Syria, Morocco. This list is subject to change so please check with your Flight Centre Consultant if your destination requires APIS data.

What information is required?

For ALL the countries mentioned above, your Flight Centre Consultant will need to enter the following passport information into your booking in advance of you arriving at the airport:

  • Passport number
  • Country of Issue
  • Country of Citizenship
  • Date of Birth
  • Sex
  • Expiry of passport
  • Name in passport (must be same name as issued on the ticket)

NOTE: For customers' traveling to or transiting the USA, your Flight Centre Consultant will also require

  • Country of residence
  • City of residence
  • The address of your first night's accommodation in the USA including full postal/ZIP code.

Customers that do not provide this information could be denied boarding at the airport. Your Flight Centre Consultant will also ask for your mobile telephone number and email address. We will also enter these details into your booking. Some airlines will then contact you directly should there be any delays or changes to your flights.

When is this supplied to the airline?

We need to supply this to the airline at least 1 week prior to departure - although the sooner the better! We do this through our in house reservation system. All you need to do is supply us with the correct details and the first opportunity.

If I don't know the information when I book - how can I inform my Flight Centre Consultant?

You can advise your Flight Centre Consultant the required details via:

  • Email
  • Phone
  • Fax
  • In person at the Flight Centre you booked through

What happens if I don't supply my Flight Centre Consultant with these details?

If you don't let our consultant know these details in advance - you may not be allowed to board the plane when you get to your UK airport. We will endeavor to contact you if we haven't heard from you; however it is your responsibility to advise us of your details. The airline may choose to enter this information for you directly at the airport, however this will cause delays and you may miss the departure of your flight.

What happens to the information once I provide it to my Flight Centre Consultant?

The information is entered directly into the airline reservation system so the airline can pass this data on directly to the relevant immigration authorities before the flight departs. The information is not kept on file by Flight Centre, and cannot be accessed once the flight has departed. This information is not passed to any other 3rd party.

Where do I go if I require further information?

For more information on APIS, please refer to http://www.cbp.gov/travel/international-visitors/ or speak directly with your consultant.

Why choose Flight Centre?

At Flight Centre we’re well known as the leading retailer of airfares and worldwide flights and we’re old hands at giving you no-nonsense advice on getting from A to B. With over 30 years of experience in travel, our business has grown into many areas of expertise and simply there’s much more to Flight Centre than flights alone. Round the World Experts are our tailor made specialists, First and Business are experts in premium airfares and hotels and Flight Centre Business Travel (FCBT) offers contract free, low cost business travel service.

We have over 800 travel experts in Flight Centre stores stretching from Scotland to Brighton. They can tailor any flights to your trip, tastes and budget. Tell us how much time you have and your reason for travelling and we’ll do all the legwork. No more poring over travel comparison and review sites for hours trying to second guess small print or fare restrictions, our experts will find all the options available.

Find us in over 85 locations across the UK, open 7 days a week, from Monday to Friday 7am to 11pm or at weekends from 8am to 10pm. Call free on 0800 587 0058 or from your mobile on 0333 333 2211.

Whether you’re after a stopover on a business trip, a city break, beach holiday, adventure safari or simply a great price on a flight, our competitive offers make sure you get the best deal available. Our Lowest Airfare Guarantee means if we can’t find you a cheaper airfare in the same cabin, you’ll fly for free. We promise to beat any quote from another UK high street travel agent, online travel agent or call centre, for scheduled flights departing the UK.