Meet your Flight Centre Concierge: Jennifer
Our Concierge team is one of our best assets at Flight Centre – offering advice on the best restaurants, helping secure tickets to events, and planning celebratory events for our customers – from special birthdays to engagements – while they're on one of our Journeys or Escapes holidays. But it's the people, our dedicated Concierge team themselves, that make this service such a success. Here we catch up with Jennifer about the team and why she truly loves what she does:
This is the best job in the world
Today I’ve organised an airboat ride in the swamps, recommended the best dishes to eat in Vietnam, helped someone who left their Kindle on a plane, assisted with route planning in New Zealand and quoted a tour to swim with bioluminescent plankton. We book the most exciting parts of a holiday, the bits people never forget.
We offer many levels of support
One of the most memorable things that we’ve done was for a young boy who was petrified of flying. Prior to travel, we supported the parents with tips to make a long-haul flight enjoyable for everyone. They had also booked our Wind Dancer helicopter tour over the Grand Canyon, landing in Hualapai Indian territory. We arranged for a certificate and toy helicopter to be presented to the boy afterwards. Of course, we can book babysitters, ensure places have milk ready for bedtime and provide information about kids’ clubs, too.
Our service is for everyone…
…whether you’re travelling as a couple, solo or as a family. It comes as part of the Journey and Escape experience, so it’s completely free. Booking a tailor-made Journey or Escape with Flight Centre means that you not only get the advice of our Travel Experts in store, but our assistance as well.
Book one of our tailor-made Journeys today and make your trip extra-special with help from our Flight Centre Concierge team.