As a valued Flight Centre Business Travel client you will be privy to:
A Dedicated Account Manager
With Flight Centre Business Travel you will be allocated an experienced Account Manager who will be dedicated to all of your business travel needs. On average, our Account Managers have been with us for 5 years and worked in the industry for longer. With this experience you can be confident that we can solve your most complicated travel requirements. With just one point of contact, your Account Manager will get to know you and your business in order to offer bespoke travel options to suit your needs and budget.
24 hour emergency assistance
Travel for you and your business can be a stressful task. To make your life easier, we offer a 24 hour emergency assistance service via our office number and dedicated out-of-hours number, ensuring we’re on hand to help whenever and wherever you may need us. When it comes to business travel, flexibility is important. Our research has found that up to 1 in 3 business trip hotel bookings are either amended or cancelled. As a result, if you need to make a change to your trip we will always have someone available to make live bookings or cancellations on your behalf.
3 travel options in 2 hours
Need to make travel plans right away? No problem. Our Account Managers will send you back an immediate response after receiving your enquiry, followed by 3 competitive, tailor-made travel options (including accommodation) within the following 2 hours. We can also hold these travel options for you so you can take the time to make an informed decision for your business, without losing out on great prices.
Our response service guarantees that if you call within our business hours, we will answer your call within 3 rings. Don't have time to call? Simply enter your number into our contact us form and we'll call you back.
If ever there is a problem or delay with your flight, our travel experts will be in contact with you