• Overview
  • Room types
  • Families
  • Food & Drink

Divided into an adults-only retreat and a family-friendly hotel, this fun-loving resort really is the best of both worlds. Better yet, with the all-inclusive programme you can dine, drink, relax or explore, depending on the vibe.

Deluxe Gold

This isn’t your average hotel room. With a spa tub in the bedroom, a beautiful sea-breeze balcony, complete with hammock, and a whole host of luxurious extras (complimentary minibar, bathrobes and more), Deluxe Gold has everything you need.

Deluxe Gold PURE

If you suffer with allergies, you’ll love Hard Rock’s PURE concept: each room has an air purification system, hypoallergenic linens, and a multi-stage deep-clean. In addition to that, you’ll enjoy all the perks of a regular Deluxe Gold room.

Rock Royalty Level Deluxe Platinum

Always wondered what it’s like to be a rock superstar? Now’s your chance to live the dream: these suites boast a personal assistant, in-room spa tub, and a minibar stuffed with premium spirits and wines. Indulge your inner diva with a complimentary 25-minute couples’ massage at the Rock Spa.

Deluxe Platinum Sky Terrace One-Bedroom

As if the private balcony, fancy double bathroom and super-soft king size bed weren’t luxurious enough, this suite comes with a secluded ‘Sky Terrace’ – an outdoor idyll where you’ll find sun loungers and a hydro spa tub.

Rock Suite Platinum with Rooftop Lounge

Personal assistant? Check. Two king size bedrooms? Check. Huge balcony with sun loungers and hammocks? Check. All this, and a hydro spa tub in every bedroom – sign us up! And you’ll love the complimentary minibar, pillow menu and fluffy bathrobes too.

Additional room types available. Chat to your lovely Travel Consultant to find the perfect room to suit you, and let us tailor-make it easy.

While Heaven is a slice of paradise for adults only, Hacienda goes all-out for family fun. Situated right next to the beach and little ones’ pool, the Kids Club is bursting with activities and adventures: think treasure hunts, dressing up, beach games and more. It’s open from 8am until 9pm (for kids aged four to 12), so you’ll have plenty of time to relax in the spa or sneak off for a romantic supper. For rock stars in-the-making, Kidz Bop is an instant hit: they’ll learn new dance moves, perform on the big stage, and chill like an A-lister in the Pop Star Lounge. Oh, and don’t miss the Rockaway Bay Waterpark. Stuffed with slides, splash pools, wet play areas and more, Rockaway is an epic place to cool off.

The resort’s Limitless All-Inclusive programme really lives up to its name: you can dine across both hotels and sip your way around each one of the bars – all without paying an extra penny. At Heaven, Los Gallos serves fiery Latino bites (think zesty ceviche and chili-laced burgers), while Le Petit Cochon serves up mouth-watering dishes inspired by the tastes of the rustic French countryside. Meanwhile, over at Hacienda, the stone baked pizzas at Pizzeto are simply sublime.

Ask our Flight Centre Concierge team about booking your restaurants in advance.

List of Restaurants:

  • The Market (Hacienda)
  • Pizzeto (Hacienda)
  • Frida (Hacienda)
  • Ipanema (Hacienda)
  • Zen (Hacienda)
  • Cafetto (Hacienda)
  • Float (Hacienda)
  • Toro (Heaven)
  • Ciao (Heaven)
  • Le Petit Cochon (Heaven)
  • Los Gallos (Heaven)
  • Dive (Heaven)

Why we recommend Hard Rock Hotel Riviera Maya

It’s rare to find a hotel that excels at everything, but Hard Rock Riviera Maya nails it all. Couples can make a beeline for Heaven, where two spectacular swimming pools, refined dining, and sumptuous suites await. Think red-carpet-inspired décor, three ritzy bars, and legendary parties at Club Heaven. Hacienda, meanwhile, delivers family fun in spades: the little ones will love the huge water park, lively kids’ club, and rock-inspired entertainment and games. There are two pools here – one with a swim-up bar – while the glorious, private white sand beach is just metres away. Our Consultants rate the resort’s generous all-inclusive package, too: it covers everything from world-class dining and spa access, to dolphin watching and sunset cruises.


Planning your holiday

Hi I'm Chloe and as a Travel Consultant I'm here to make sure you find the exact holiday you want. This Journey itinerary is just one example for what's possible when you travel with us. Get in touch ...