We will beat any airfare quote

Applies to genuine quotes from scheduled airlines and other UK registered ABTA bonded or ATOL licensed businesses and websites for travel that originates/departs from the UK. Quote must be in writing and presented to us on the same day as it was created, must be presented to us prior to booking and must be in pounds sterling and for the same form of payment. Fare must be available, able to be booked by the general public when you bring it to us and be for the same dates, airlines, number of passengers, booking classes and flight numbers. The written quote must show the date it was created and the final price including all applicable change and cancellation terms and all fees and charges (including booking/service fees and all charges for the form of payment chosen). Fares from websites and other brands operated by Flight Centre (e.g. BYOjet) are excluded. Fares available due to membership of a group or corporate entity or subscription to a closed group are excluded. We will BEAT the price by £1 per person.

Lowest Airfare Guarantee - why book anywhere else?

Step 1: Bring us a written quote prior to booking

Your quote must be in writing and must relate to standard airfares available to the general public. Your genuine written quote must be presented to us on the same day as it was created and prior to booking. Travel must originate/depart from the UK. The quote must show the date it was created and show the final price including all change and cancellation terms and all fees and charges (including booking/service fees and all charges for the form of payment chosen). Your quote must be for the same form of payment as you intend to pay Flight Centre (e.g. cash, credit card). If your quote is from a website, it must show the final price payable at the final payment stage.  

You can provide written airfare quotes from:

  1. Other UK travel agencies that are ABTA bonded or ATOL licensed;
  2. Scheduled airlines; and
  3. Other UK-registered businesses and websites that are ABTA bonded or ATOL licensed.

This guarantee does not apply to charter and low cost airlines (examples of low cost airlines include easyJet, Ryanair, Flybe, Aer Lingus and Monarch). Fares from websites and other brands operated by Flight Centre (e.g. BYOjet) are excluded. Fares available due to membership of a group or corporate entity or subscription to a closed group are excluded.

Step 2: Confirmation that the quote is genuine and available

Your consultant will need to confirm that the quote is genuine, available and able to be booked by the general public when you present it to us. If it is, we will BEAT it by £1 per person.

We will require you to book your flight when we beat your quote and pay in full on the same day, using the same form of payment as for the competitor’s quote. The change and cancellation terms that applied to the competitor’s quote will be deemed to apply to your booking with us (notwithstanding the change and cancellation terms set out in our Booking Conditions). If the quoted airfare is not available, invalid or incorrect then we will endeavour to find you the best available alternative that suits your requirements.

If we believe your written quote contains an error in the pricing of the fare, or that the pricing, fare or booking class offered is no longer available to book on the same date, airline and flight number, for the same number of passengers, we have a 24 hour period to investigate the price and BEAT it by £1 per person.

Still have a question? Please call us on 0800 587 0058.