We believe the exceptional customer service we offer will give you the confidence and loyalty to remain with us without being tied into a contract.
A Competitive Fee Structure
As one of the largest travel companies in the world, we're able to offer our tailor-made service with a competitive fee structure. To find out more, contact us today.
Flexible Payment Options
Our service comes with flexible payment options and is available with up to 45 days interest-free credit. We will also provide you with tailored invoicing and statements.
Our expert Account Managers understand the challenges in booking travel and have first-hand knowledge of air, hotel and rail ticketing, change and cancellation rules, and can save you both money and hours of lost productivity with expert recommendations.
Tailor Made Options
With any travel query, we offer at least three tailor-made travel options that include the lowest price, best value and most efficient routing. Our Account Managers can also look at other alternatives such as switching to airlines where you can use air miles, in order to find you the best value possible.
Monthly Travel Reports
Along with our service, we also provide you with monthly travel spend reports and make recommendations based on your company’s needs.
People to People Service
FCBT is a people based company backed up by technology, not a technology-based company backed up by people. As a result, our service is personal, fluid and able to adapt to your changing business requirements and budget.
Travel Policy Creation and Mandating
We are happy to help those clients without a travel policy create one at no extra cost. If your business does have a travel policy, we look forward to working with you to ensure your individual travel policy is mandated.
To ensure we are delivering on our Pledge, we conduct periodic review meetings with each of our clients.