Introducing the Flight Centre Concierge Team

When you book a tailor-made holiday with Flight Centre you will have access to our Concierge service. Designed to complement your tailor-made travel experience, the Flight Centre Concierge team can book, advise and offer services designed especially for you, making planning for that special holiday even more unique and memorable. Our Concierges are widely travelled and customer focused; their aim is to ensure you love every moment of your holiday and keep coming back to us year after year.

What to Expect from Your Concierge

When you book a tailor-made holiday with Flight Centre, your concierge or consultant will be on hand to ensure your trip is unforgettable. After making your booking, please contact the team to book:

  • Restaurant recommendations and reservations*   
  • Destination must-dos – eg. must try dishes, experiences
  • Arrange special requests – eg. Champagne in room*
  • Celebration cakes*
  • Spa recommendations/reservations*
  • Babysitting reservations*
  • Airport car parking*
  • Airport lounges*
  • Event tickets – eg. sports, music events*
  • Local travel advice
  • Support while you are away – in the event of an emergency the Flight Centre Concierge team alongside our Emergency Assistance team will be on hand 24/7 to ensure you always have the correct advice and support, no matter what the situation. Outside of UK working hours, call our 24/7 Emergency Assistance number on +44 203 056 7993.

Flight Centre customers can contact our Concierge team on 0208 336 8090. For more information about the service check out this article on 'How Flight Centre's Concierge Team Can Help You'.

*Some services are payable