Travel Expert Vicky Farrell has worked at Flight Centre for four years – and has been an assistant manager at our Bromley store for two. But that’s not the most thrilling thing about her role by an stretch… after all, she gets to think about travel all day! Here we catch up with Vicky and find out why she loves her job (and the career perks!) so much:
Do you use a guidebook or wing it and embrace serendipity when you travel?
It depends on where I am going; I have some Lonely Planet books, or I use TripAdvisor to make sure I see the best/highlights of the destination I am going to. I often download the app for the destination guide to where ever I am going, that way it has the maps, and information for rated restaurants etc., which is great for when I don’t have internet access.
Beach or city?
Both. I like to stay in hotels that reflect the destination I am staying in. If I am by the beach I like a boutique, or beach house-style, accommodation or, if I am in the city, something modern and funky.
What’s the one travel item you can’t live without?
My passport! Aside from that, my Havaianas flip flops.
What do you love most about flying?
Taking off, and watching new movies.
What do you hate most about flying?
What’s the first thing you do when you reach your holiday destination?
Take a map from the airport and leaflets to read in the hotel room while unpacking.
Great tip! Right, now a harder one: tell us a bit about the Bromley store in one sentence.
We are a boutique store, we’re always improving month on month and we’re also one of the most profitable Flight Centre shops in the country.
What did you do before you joined the Flight Centre team?
I worked overseas in many countries as a travel representative, tour guide, wedding coordinator and VIP concierge. Prior to that my background was in five-star luxury hotels, working in guest relations and front of house.
What do you love most about your role?
Meeting new people, getting to know them and the stories behind why they’re travelling. It is really great to hear back from my clients when they have returned from their travels and to learn all about their trip and how it went. As a team we often receive small gifts, email updates and postcards from our clients. The majority of my customers book with me regularly, which is great for repeat custom, and they also tell their friends and family to come to book with us.
How many countries have you visited in your lifetime?
What’s your favourite place on the planet and why?
Akumal in Riviera Maya, Mexico. I lived in Mexico for nearly two years. Akumal is not touristy, it has talcum powder-white beaches and, most importantly, turtles come here to nest and lay their eggs. Undoubtedly it’s a great spot for turtle spotting, as well as being super chilled out with a load of amazing little beach shacks and great tacos!
Where haven’t you been yet that you really want to go to?
Peru, Cuba, Cambodia, Philippines, Japan, South Africa… the list is endless! The top of the list is Peru as it will complete my 7 New Wonders of the World list – I have been to six out of seven so far, and want to complete it (and see Machu Picchu) before I’m 30!
Tell us about the best travel experience you’ve had.
Travelling around India was the most overwhelming experience I have had. India was so hot, so aromatic, so colourful, so beautiful. There were so many smells and sights to see that every sense and emotion was heightened. My favourite part was visiting The Ganges in Varanasi and being there for Diwali, the Festival of Lights.
What’s your top travel tip?
Pack a toothbrush, toothpaste, flip flops and a change of clothes in your hand baggage. Two reasons: if you get swollen feet from the flight, it’s best to let your feet have some fresh air. The toothbrush and clothes is so you arrive fresher, particularly if you have had a really long flight.
Last one: where are you jetting off to next?
Do you want to visit the 7 New World Wonders like Vicky has? Speak to one of our Travel Experts about booking your next tailor-made holiday today. Or, if you’re considering a career in travel with Flight Centre, visit our jobs site for a list of current vacancies.