The Flight Centre Business Travel team consists of experienced individuals who are dedicated to their clients. Our staff will not only book your travel but offer personalised advice based on their own experiences. Whether you have a question about a particular airline or need to know about the best way to make a transfer, our team can help because they’ve experienced it themselves.

Flight Centre Business Travel Team Leader Kim McDermott

Kim Dermott

Team Leader, High Street Kensington
Drawing on over eight years’ experience, Kim leads the High Street Kensington team, one of Flight Centre’s most profitable and productive specialist teams. As team leader, Kim is responsible for delivering an exceptional and effective service, ensuring our client’s travel requirements are stress-free and easy. Her best client tip? “A common misconception is that you need to fly Business Class to escape the masses and chill out in an airport's executive lounge. In fact, many airports have what are known in the travel industry as 'common use lounges', which are civilised spaces you can retreat to for a fee, regardless of which airline or type of ticket you are flying with.”

Flight Centre Business Travel Team Leader Gary Fitzgibbon

Gary Fitzgibbon

Team Leader, Cambridge
Working in travel for over 18 years, Gary has shown incredible passion and drive for Flight Centre Business Travel, growing his team of three in Cambridge to include 15 Account Managers and five Business Development Managers. “A good tip for business travellers is to think about the whole travel experience rather than just the price. For example, by choosing to fly with Emirates in Business Class you will get picked up from home and taken to the airport where you can get on with your work in the Business Class lounge, all for no additional cost.”

Flight Centre Business Travel Team Leader Sarah Stores

Sarah Storrs

Team Leader, Monument
With a passion for seeing her team and clients succeed, Sarah began with Flight Centre Business Travel as the leader of our Vauxhall team. She now heads up our brand new team at Monument, bringing over eight years of experience within the travel industry with her. With that experience, Sarah offers her clients numerous ways to save on their business travel, including utilising frequent flyer schemes. “Not only can they give you better fares but it gives the company and staff members rewards for being loyal to a specific airline.”

Flight Centre Business Travel Team Leader Steve Ashcroft

Steve Ashcroft

Team Leader, New Malden
Managing the team at New Malden is Steve Ashcroft. Steve has worked in travel for over 12 years and has received numerous industry awards. With an impressive track record, Steve is well versed in business travel and exceeding his clients’ expectations. His best tip for business travel is to not get caught up on the cheapest airfares online, as they aren’t always business friendly. “Business travel now is not only about getting the cheapest ticket but the best ticket which is appropriate for the client’s needs.”

Meet our Management Team