Flights with Virgin Atlantic
About Virgin Atlantic
Virgin Atlantic is a modern British airline famed for its award-winning Clubhouse airport lounges and in-flight entertainment. The airline is part of Richard Branson’s Virgin brand, and operated its inaugural flight from Gatwick to Newark in 1984. Today, Virgin Atlantic flies to over 30 countries and has bases in London Heathrow, London Gatwick and Manchester. Virgin Atlantic enjoys a joint venture partnership with Delta Air Lines, allowing them to reach over 200 destinations across North America. Onboard a Virgin Atlantic flight you'll experience a warm, personal service and award-winning entertainment, as well as receiving complimentary drinks and Relax Packs in every cabin.
Virgin Atlantic’s legendary service is evident in its comfortable economy class cabin. Enjoy personalised attention, an amenity kit and complimentary meal and beverage service throughout the flight. To further enhance passenger comfort, pillows and blankets are available at each seat. For those who require that little bit more space, Virgin Atlantic offers seats with extra leg room for a small fee. Each seat is equipped with an adjustable headrest for maximum comfort.
Entertainment: Virgin Atlantic’s in flight entertainment system is filled with over 300 hours of movies, shows and games. Easy to use touch screens will have you breezing through the entertainment options and enjoying your favourite movie or show in seconds. Comfortable headsets are provided.
Food and Beverage: Each guest is provided with a menu after departure offering three delicious meal options and a wide variety of wines, beers, spirits, juices and soft drinks. As on all Virgin Atlantic flights the meal and beverage service is complimentary and features delicious dishes with an innovative twist. Entrée and mains are served first, then a dessert service and a speciality cocktail. Coffee and tea are always available and on most fights so is a delicious hot chocolate.
Enjoy the comfort of Premium Economy with comfortable leather seats and an amazing 38 inch seat pitch. That’s more than enough leg room for even the tallest of passengers. And with a wide arm chair type seat, adjustable headrest, footrest, and pillow and blanket, a flight in Premium Economy is sure to be a comfortable one. Enjoy a complimentary drink upon boarding along with a smart looking amenity kit with lots of little travel accessories. On the ground, enjoy priority boarding and expedited bag service.
Entertainment: Loads of programming is available on Virgin Atlantic’s award winning in flight entertainment system. Noise cancelling headsets create a quiet atmosphere in which to enjoy the latest movie or show, or maybe even a classic selection if you like.
Food and Beverage: In Premium Economy you’ll find table linens and linen napkins. Delicious meals are served on fine china and include a selection of fine wines and premium beers and spirits. An after dinner liqueur is served with tea or coffee creating a true restaurant style experience.
Upper Class Suite
The comforts and amenities of Upper Class Suite begin right at your front door from the moment your chauffer driven limo arrives to take you to the airport. Enjoy a dedicated check in area (a drive-through check-in service is available at London Heathrow), private security channel and Clubhouse access. Once on board, enjoy the private space and comfortable surroundings of your arm chair seat which transforms into a fully flat bed.
Entertainment: With so much entertainment available on the flight, you won’t even want to sleep. So snuggle into your bed of fresh sheets and fluffy duvet and enjoy the entertainment on your personal video screen. Noise cancelling headsets will tune out any ambient noise around you if you do wish to get some sleep.
Food and Beverage: The finest Champagnes and wines are available immediately upon boarding, while you can also order a beverage at the onboard bar during your flight. The attentive cabin staff will take your order from an extensive menu of entrees, mains and desserts. If you’re not hungry right away, that’s ok too. Upper Class allows you to eat when you’re ready, anytime. If you’re travelling on a daytime flight, you’ll even be treated to a traditional afternoon tea service.
For more details on why we recommend flying premium with Virgin Atlantic, see our First and Business Premium Airline Guide.
Virgin Atlantic Baggage Allowance
Virgin Atlantic recently increased its cabin baggage allowance to 10kg for Economy and Premium Economy. Only one bag is allowed in the cabin and laptops and other devices must fit within this bag. Children and infants are also allowed one carry-on bag up to 10kg in weight. The cabin allowance for Upper Class is 2 bags with a maximum weight of 12kg each. Additional items allowed in the cabin are small handbag, pocketbook or purse, coat, umbrella and a small amount of duty free.
Place any medication or valuables in your cabin luggage.
The allowance for checked baggage may vary depending on routing, class flown and frequent flyer status level. The general breakdown is as follows:
- Economy – 1 bag with a maximum weight of 23kg
- Premium Economy – 2 bags with a maximum of 23kg each
- Upper Class – 3 bags up to 32kg each
Economy and Premium Economy guests are allowed 1 additional bag on flights between the U.K, Canada, the U.S. and India
For qualifying sporting equipment of 23kg or less, these items may be checked in free of charge over and above the standard allowance. Contact your Flight Centre Travel Expert on what items are allowed at no cost and for those which require additional fees and advance booking notice.
Musical instruments must be packed in a protective case and if in excess of the passengers standard baggage allowance, an excess bag fee will be applied.
Infants are allowed 1 checked bag plus a car seat or pram and 1 piece of cabin baggage no more than 6kg in weight.
Additional bags may not be purchased for infants
There are many dangerous items that are forbidden on flights. Items include flammable liquids, gasses and materials, explosives and fireworks, poisons, paints, fertilizers and lithium batteries. For a full list of these items check with your Flight Centre consultant.
Always contact your travel agent or airline in advance if you think an item you’re carrying may be considered a dangerous good. Some items may be allowed but will have specific procedures to follow for carriage.
Check-in at home or at the airport
Virgin Atlantic offers several ways to check in for your flight:
Online: Checking in online is the quickest and easiest way to seat select and print off your boarding pass. Just go to the ‘Manage Your Flights’ icon on the Virgin Atlantic website and proceed from there.
Mobile Check In: Check-in on your mobile device between 24 and 2 hours before departure and make your seat selection. Simply print your boarding pass at the airport kiosk or bag drop off area.
Kiosk: Kiosk check-in is only available at U.K. and U.S. airports. Follow the prompts, print off your boarding pass and proceed to the bag drop off point before heading to the gate.
Airport Counter: Airport check-in counters are available for bag drop off and seat selection several hours before flight departure. Dedicated lines are normally available for Premium and Upper Class passengers.
At the airport:
- Proceed to check-in counter with passport and itinerary ready
- Go through security
- Continue through customs
- Check the gate number and flight status
- Sit down and get comfy!
Unwind in the Virgin Atlantic Clubhouse
Virgin Atlantic Clubhouses are innovative, exclusive hideaways that offer attractive spaces to relax before a flight. These spaces are reserved for those flying Upper Class as well as Flying Club Gold members. Guests can enjoy a meal, freshen up with a hot shower or sit at the bar with a drink. It’s the perfect place to unwind.
Virgin Atlantic’s inviting Clubhouses can be found at 10 of their global destinations including London Heathrow which is home to the airline's flagship clubhouse. It is here you can enjoy the airline's regular Clubhouse facilities as well as visit the Grey Goose Loft Bar for a drink with dramatic skylight views, The Den to watch a film or play a video game (new or retro), or relax on a 'bubble' chair at the Poolside Clubhouse which features a ceiling-to-floor wall of water running into a pool.
Where Virgin Atlantic does not have their own, the airline offers Clubhouse access at partner airline Clubhouse facilities – including Delta's Sky Club™ lounges.