At Flight Centre, our team of Travel Experts take the pain and guess work out of booking travel. With access to one of the largest travel ranges in the world, we can take care of your flights, holidays, tours and everything in between.

Our People and Our Service

What's the difference between our Experts and everyone else in the known world? It's their passion for travel and their experience. It's a combination that is unbeatable in the travel business and means they can go further for you to offer an amazing travel experience.

We are very proud of our people. Most of our Travel Experts are graduates and all are well travelled and passionate about experiencing travel. Our people work in small teams and have complete ownership to provide our customers with the highest levels of service and expertise.

Even though we are constantly growing, over 50% of our customers have booked their holiday with us before. We believe that the reason for our success and growth is because the quality of our people enables us to provide a personal experience and expertise. Our people focus on giving old fashioned good personal service and build relationships with their regular customers.

Each store is made up of a small team of dedicated individuals and our consultants often know the names of their regular customers, know where they like to travel and the type of experience and style of travel they prefer. Not only do they know and understand the places to travel to, they can also ensure you get the most out of your holiday and truly experience the destination.

Our people have voted us one of the Sunday Times Top 100 companies to work for 12 years running.

Specialisation

We pride ourselves on being able to provide you with a perfect holiday regardless of the location. Our Flight Centre high street stores specialise in tailor making long-haul holidays to our key destinations including Australia, New Zealand, South Africa, Asia and The United States.

All of our consultants are accredited specialists by the Australian, New Zealand and South African government tourist authorities.

We also have dedicated First and Business, Luxury Holiday Collection, Cruise, Youth and Student and Round the World specialist teams to give you an even higher level of expert knowledge when planning these types of holidays. Typically a Flight Centre store will provide travel arrangements for local businesses as well as for local leisure customers. We also have Flight Centre Business Travel (FCBT) to provide the same high level of service with a focus on the needs of small to medium sized business travel requirements.

Our Travel Range

Flight Centre is one of the world’s leading tailor-made travel experts. We have close relationships with every major airline and access to rooms in tens of thousands of hotels and experiences across the world. This means when it comes to quality and price we can ensure you receive great value, whatever your budget. From a city break in New York to a two month holiday of a lifetime in Australia, we use our buying power and expertise to ensure we can provide your perfect travel experience.

Our holiday team have put together a wide range of exciting travel options that suit all budgets and span the world. They have meticulously chosen the best airlines and hotels to ensure you get a guarantee of quality as well as price. 

High Street Locations

We have over 80 high street locations in the UK covering from Edinburgh to Brighton so the chances are there’s a store close to you. We are continually opening stores throughout the UK so if you are not yet located near a Flight Centre store, they maybe one in the near future. Find your closest store.

Financial Protection & Peace of Mind

Flight Centre is a member of ABTA The Travel Association (ABTA W325X / F3691), International Air Transport Association (IATA ref: 9121239) and ATOL (Air Travel Organisers Licence No. 4267). 

Value for Money

We are truly independent which means that we are not affiliated to any other travel company or airline, ensuring our customers always get the best deal for their specific needs. As part of our Lowest Airfare Guarantee, if we are able to confirm that the airfare is still available to be booked in the same cabin as per the competitor's quoted itinerary, we’ll beat the airfare.