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about us

The Flight Centre Story

About Us

We have been offering advice and making travel arrangements for customers since we opened our first store in Sydney, Australia way back in 1981. We are now one of the world's largest and most successful independent travel retailers and have more than 1,700 stores around the globe in the UK, Australia, New Zealand, South Africa, the USA and Canada.

Our Australian roots and high proportion of antipodean travel consultants means we are truly the experts in travel to Australia, New Zealand and South Africa. Our global buying power and local expertise ensures we are the most competitive and knowledgeable travel agent to these destinations.

Flight Centre prides itself on its consultants travel knowledge and excellent customer service that is second to none. In the UK we have more than 90 high street locations from Edinburgh and Glasgow down to Bristol and Brighton, so the chances are there is a store close to you.

Each Flight Centre store has a small team of dedicated travel experts who will offer you the best advice and most competitive travel deals around with the convenience of speaking to someone face to face. We will find out from you where you want to go and your budget, and will offer you a personalised service that will save you both time and money.

Whether you want a flight only to Australia or a three-week safari in Africa; a hotel in Budapest or a round the world trip of a lifetime, no trip is too big, too small or too complicated for our experienced team.

As well as having access to the best travel deals in the market to destinations all over the globe Flight Centre offers customers its 'Fly For Free Promise'. This means that if we can’t find you a cheaper airfare in the same cabin†, you’ll fly for free!^.

We are truly independent which means that we are not affiliated to any other travel company or airline, ensuring our customers always get the best deal for their specific needs. We will also book low cost airlines allowing you to take advantage of the many cheap deals these airlines offer and perhaps adding another short break to your holiday calendar!

Flight Centre UK Limited is ABTA, IATA and ATOL bonded.